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"Clean, polite staff, great amenities. "

"Very clean room, excellent location "

"Clean room. Excellent hotel "

"The room was very comfortable, and had adequate space, though one bed was pushed against the wall. Lots of helpful amenities. There were various refreshments in the lounge through out the day, which was nice. The onsen is small, but fully equipped. My only complaint was that there was a very bright light on a motion sensor in the entryway, and there was no way to turn it off. If you got up in the night to use the sink or toilet it came on blinding you (and anyone else) in the room. We found a creative solution, but there should be a way to turn the motion sensor off. "

"The hotel is ideally situated within walking distance of several main city attractions. The staff was extremely helpful and friendly, assisting us with various requests. "

"Location was excellent. Staff was friendly and room was cozy."

"Only room in any hotel to have a washing machine."

"Absolutely fantastic. Loved the room and the onsen was everything I needed. Lots of amenities and freebies which really surprised me. A nice little getaway while still being central to Kanazawas tourist spots."

"The hotel was great, only minor complaint was the room was very warm and the air conditioning was centrally controlled (i.e. not available to cool until summer months). We could fortunately open the window slightly to help cool it down. Otherwise, the area has lots of nearby hotels/tourists and not enough restaurants to service them all. Plan accordingly or end up waiting for food or having to have limited Konbini dinner several nights like we had to. "