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Hotel INTERGATE KANAZAWA

3.5 star property
Travelers find a peaceful haven at this Kanazawa hotel where guests can relax with coffee in the lobby or browse books from the well-stocked library.

Choose dates to view prices

Hotel INTERGATE KANAZAWA provides a calm retreat in central Kanazawa, complete with a thoughtfully curated library and restaurant. The property earns consistent praise for its attentive staff and immaculate condition, while rooms come equipped with complimentary WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is ￥6,442
￥7,086 total
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Standard Double Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Single Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Hollywood Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Corner Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Universal Room, Non Smoking

Universal Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Universal Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Junior Suite Room, Non Smoking

Junior Suite Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Junior Suite Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Corner Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Corner Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Hollywood Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Single Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Run of house None smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Run of house None smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Run of house Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Run of house Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Corner Twin Room, Non Smoking

  • Sleeps 2

View all photos for Corner Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Corner Twin Room, Smoking

  • Sleeps 2

View all photos for Deluxe Single Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Single Room, Non Smoking

  • Sleeps 1

View all photos for Deluxe Single Room-Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Single Room-Smoking

  • Sleeps 1

View all photos for Hollywood Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Hollywood Twin Room, Non Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Hollywood Twin Room, Smoking

  • Sleeps 2

View all photos for Junior Suite Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Junior Suite Room, Non Smoking

  • Sleeps 3

View all photos for Standard Double Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Non Smoking

  • Sleeps 2

View all photos for Standard Double Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Smoking

  • Sleeps 2

View all photos for Superior Triple Room-Non-Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

  • Sleeps 2

View all photos for Superior Twin Room, Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, Smoking

  • Sleeps 2

View all photos for Universal Twin Room-Non-Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Universal Twin Room-Non-Smoking

  • Sleeps 4

View all photos for Standard Twin Room Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Twin Room Non-smoking

  • Sleeps 2

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About the neighborhood

Located in Kanazawa, Hotel INTERGATE KANAZAWA is in the city center. Kenrokuen Garden and Kanazawa Castle Park reflect the area's natural beauty and area attractions include Nomura Samurai House and Shiinoki Cultural Complex. Looking to enjoy an event or a game while in town? See what's happening at Ishikawa Seibu Ryokuchi Park Auxiliary Athletics Stadium or Ishikawa General Sports Center. Visit our Kanazawa travel guide
Map
920-0864, Ishikawa, Kanazawa, 2-5 Takaokamachi

What's nearby

  • Oyama Shrine
    Oyama Shrine
    3 min walk - 0.3 km
  • Omicho Market which includes street scenes and night scenes
    Omicho Market
    5 min walk - 0.4 km
  • Kanazawa Castle which includes heritage architecture
    Kanazawa Castle
    9 min walk - 0.8 km
  • Kanazawa showing a lake or waterhole and heritage elements
    Kenrokuen Garden
    12 min walk - 1.0 km
  • 21st Century Museum of Contemporary Art featuring outdoor art
    21st Century Museum of Contemporary Art
    14 min walk - 1.2 km

Getting around

  • Kanazawa Station
    17 min walk
  • Komatsu Airport (KMQ)
    44 min drive

Restaurants

  • 島路
    4 min walk
  • townsfolk coffee
    3 min walk
  • ごはん屋はな
    2 min walk
  • 日本酒バル 金澤酒趣
    5 min walk
  • やぶけん
    5 min walk

About this property

Hotel INTERGATE KANAZAWA

Hotel near Omicho Market
Kenrokuen Garden is located near Hotel INTERGATE KANAZAWA, which provides a library, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • A 24-hour front desk, multilingual staff, and free newspapers
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 166 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (JPY 1,300 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Intergate Lounge

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 2420.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1375 for children
  • Nearby parking fee: JPY 1300 per day
  • Crib (infant bed) fee: JPY 2420.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

INTERGATE KANAZAWA
Hotel INTERGATE KANAZAWA Hotel
Hotel INTERGATE KANAZAWA Kanazawa
Hotel INTERGATE KANAZAWA Hotel Kanazawa

Frequently asked questions

Is Hotel INTERGATE KANAZAWA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel INTERGATE KANAZAWA?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Hotel INTERGATE KANAZAWA on Mar 15, 2026 start from ￥6,442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hotel INTERGATE KANAZAWA doesn't offer parking.

What time is check-in at Hotel INTERGATE KANAZAWA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel INTERGATE KANAZAWA?

Check-out is at 11:00 AM.

Where is Hotel INTERGATE KANAZAWA located?

Located in Downtown Kanazawa, this hotel is within a 10-minute walk of Oyama Shrine and Omicho Market. Kanazawa Castle Park and Ashigaru Shiryokan Museum are also within 10 minutes. Kanazawa Station is 17 minutes by foot.

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Reviews

Hotel INTERGATE KANAZAWA Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 651 out of 941 reviews
Rating 8 - Good. 225 out of 941 reviews
Rating 6 - Okay. 47 out of 941 reviews
Rating 4 - Poor. 14 out of 941 reviews
Rating 2 - Terrible. 4 out of 941 reviews

Reviews

10/10 Excellent

Jayde

Liked: Cleanliness, amenities, property conditions & facilities
We loved our queen room with a view from a middle floor. The staff were so friendly and accomodating. The amenities were wonderful and it is such a beautiful hotel, the location is also amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding amenities, including free aperitif and ochazuke in the evening. One of the best hotels I’ve stayed in Japan.
Stayed 3 nights in Dec 2025

8/10 Good

MINGHSUAN

Liked: Cleanliness, staff & service, amenities
Everything in hotel is very clean and comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained rooms with a great location for quick metro access and a plethora of nearby dining. Staff was extremely helpful when it came to helping find places or arrange over the phone appointments since I speak no Japanese.
Stayed 2 nights in Dec 2025

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, location and lobby amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lots of free things like snacks, happy hour alcohol, and late night
Stayed 3 nights in Dec 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Stuff very friendly Clean and new
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, wonderful staff, comfortable and clean room. Great value for money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the room were impeccable though on the small side. Staff most courteous, especially Mr. Nawata who went out of his way to be helpful. Great also that they offer cocktails from 5 to 7 on the house. I highly recommend this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and contemporary hotel, very well located
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and comfortable. Breakfast was the best we had in Japan. Happy hour was nice. The lounge was comfortable to relax in. Well situated for the sights of Kanazawa and an easy 20 min walk to the station.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sharmaine

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend Intergate Kanazawa! It is located within walking distance to Omicho Market and near bus stops that bring you to tourist attractions in Kanazawa. The staff are warm and hospitable, the breakfast selection is amazing and we especially loved the snacks and coffee provided throughout the day including Happy Hour cocktails and Late night ochazuke. The onsen within the hotel was especially appreciated since it was winter. The onsen facilities are clean and modern, and the hotel provides tattoo stickers for anyone who needs it. The rooms are spacious and clean! Would definitely stay at Intergate Kanazawa if I visit Kanazawa again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Shops and restaurants nearby.
Stayed 1 night in Oct 2025

6/10 Okay

CAMERON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room very very small.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a very comfortable visit. Staff were lovely and very friendly. They helped us send our luggage via Yamato luggage forwarding for the first time without any issues. We enjoyed the space and the bathhouse which was quite standard compared to other hotel bathhouses we visited.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ainura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to the palace grounds and the garden. Other tourist areas are within the walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

ynfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious. The location is just right in the center of the city. Especially this hotel is one block from busy and noisy street. I enjoyed the quiet stay in the alley.
Stayed 3 nights in Oct 2025

8/10 Good

Madilein

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the castle park and gardens. Room was spacious and there were complementary snacks and drinks in the dining room.
Stayed 1 night in Sep 2025

10/10 Excellent

hueiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stuffs speak good English

Location is good and convenient. Three bus stops away from Kanazawa station, close to Kanazawa castle, 21 century art museum and all the amenities around and nearby. Hotel stuffs are amazing, speaking good English, communicating well and very friendly and nice. Rooms r clean, we will come back to stay here if we r at Kanazawa again in near future. 👍
Stayed 3 nights in Sep 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax in Kanazawa

Excellent place to stay, very roomy room, staff pleasant, afternoon snacks & drink very welcomed. Not too many places to dine, but one at kitty corner was very good and pleasant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tin Yee Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lounge use and the continuous provision of snacks and drinks throughout the day was much appreciated. The staff were friendly and assiduous, especially Nicole S. who helped us arrange for a delivery of a forgotten item from our last hotel. We highly recommend this hotel and their excellent team.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 3 nights in May 2025

10/10 Excellent

Denna Heryati

Liked: Cleanliness, amenities, property conditions & facilities
1. Very spacious room so we need not bump into each other all the time (like the hotel we stayed in Tokyo and now in Takayama)! 2. Staff extremely helpful and cheery at all times. 3. Snacks and refreshments throughout the day in the lobby lounge - such a thoughtful gesture and showed much care for guests.
Stayed 3 nights in Dec 2025

6/10 Okay

Andrej

Liked: Cleanliness, amenities
The room was fine. The service was extremely uneven.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel in a good location.
Stayed 2 nights in May 2024