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"The front desk staff were knowledgeable and helpful. Very efficient. The room was well- appointed and of good size. They even gave sheet masks as part of the standard toiletries. We could pair our phones to the speakers in the room and that was a nice touch allowing us to feel quite at home. "

"Great stay"

"The staff are polite and helpful."

"I like the train shuttle and staff greeting"

"Courteous staff and clean rooms. Wish we stayed longer!"

"Extremely convenient location just next to JR station Shinkansen station and metro/subway; tons of food choices in the mall and multiple dinning options within walking distance The hotel is very clean, with modern decor, Staff is extremely courteous and helpful We would definitely stay here again"

"The hotel was within a 20min walk to the main train station and next to a Lawsons. The place was clean and the staff were friendly and helpful, the lobby had all the room amenities that you could need and just helped yourself to. I would happily stay there again."

"Perfect for the Shinkansen. My room had a great view over the city, it was extremely clean and spacious. The hotel staff that I interacted with were all very welcoming and professional. Would very happily stay here again in Nagoya. "

"The view from the 34th floor was incredible overlooking the Nagoya Station with major rail tracks along with the Nagoya city. Staff members were very friendly and professional, making sure I had everything I needed."