4/5 Good
I R
Traveled with family
Feb 7, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a few niggles in practicality
This was sort of a week long staycation with my 6 year old daughter.
Check in was pretty easy, although there was confussion with breakfast for kids.My Hotels.com reservation said breakfast included for all occupants but the hotel said it didn't include kids.
The "apartment" room was spacious and nice and comfortable. It is old and the age showed, but it was very clean and tidy. The staff were very nice. The breakfast was really good.
The bad:
- The kitchen did not have ANY utensils...not even any plates and basic cutlery. They ALL had to be rented. Every other similar place I have been to in Japan and in other countries have had atleast plates. Only 4 glasses and 4 mugs were there..plus the water heater, single top stove, microwave and fridge. So if you are a traveller from a far, the kitchen is more or less useless and have to resort to renting everything or eating out of takeaway cartons.
- Despite several requests not to; we were loaded with plastic toothbrushes, and stuff on a daily basis. Even when we were willing to use a towel for more than just once and even if we hadn't used a towel it was taken away :(
- The property is right next to a fire station and a hospital nearby. There were ambulance sirens blazing all through the night and due to closeness of the expressway, etc...there were constant noise of loud exhaust cars and police car sirens. Sound proofing is pretty good but you still can hear the muffled sounds.
Overall...my my daughter and I loved it.
Stayed 6 nights in Jan 2022