「Nice and clean throughout the hotel including spacious room with a comfortable bed. Nice breakfast with wide selections of hot and cold meals. Staffs were kind and attentive in check-in and check-out, easy to process all the way. 」
「It's close to the station and has good access to the Römerberg area. The rooms are spacious and well-equipped. There is no refrigerator. The staff are friendly. There are multiple automatic locks, which is very reassuring.」
「Complementary water not delivered regularly.
When I informed about my arrival, hotel did not respond until I confirm the hotel if they get my message.
I requested late check out but the hotel did not accept saying fully booked. But I found out it was still room open. I had plan to pay extra but no flexibility.
I thought most of German hotel include breakfast.
This hotel does not. If so, the Hotel should have clearly indicated that breakfast not included.
Disappointed」
「Great location, walk distance to shopping area, restaurants, sightseeing spots and metro stations. Also facilities are clean and convenient, staffs are friendly and supportive.」
