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Hotel Alexander am Zoo

Guests can unwind at the tranquil spa after exploring Frankfurt Zoo, or handle business needs in the meeting room with multilingual staff assistance.

Choose dates to view prices

Hotel Alexander am Zoo offers a convenient retreat near Frankfurt Zoo with practical amenities like on-site shopping and dry cleaning. Travelers love the comfy rooms with free WiFi, and the attentive multilingual staff provides concierge services that guests consistently praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ￥25,858
￥28,403 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | Premium bedding, minibar, in-room safe, desk

Classic Double Room (with connecting door)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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￥43,022 total
includes taxes & fees
Apr 12 - Apr 13
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About the neighborhood

Located in Ostend, a neighborhood in Frankfurt, Hotel Alexander am Zoo is near a metro station. Römerberg and Main Tower are notable landmarks, and some of the area's popular attractions include Frankfurt Zoo and Palmengarten. Looking to enjoy an event or a game while in town? See what's going on at Deutsche Bank Park. Visit our Frankfurt travel guide
Map
60316, HE, Frankfurt, Waldschmidtstraße 59

What's nearby

  • Frankfurt_FrankfurtZoologicalGarden_6126637_04
    Frankfurt Zoo
    6 min walk - 0.6 km
  • European Central Bank, Frankfurt, Germany
    European Central Bank
    9 min walk - 0.8 km
  • Museumsufer showing heritage elements and a sunset
    Museumsufer
    17 min walk - 1.5 km
  • Romerplatz featuring heritage elements, a statue or sculpture and a square or plaza
    Römerberg
    4 min drive - 2.1 km
  • Alte Oper showing a square or plaza, theater scenes and heritage architecture
    Alte Oper
    5 min drive - 2.7 km

Getting around

  • Waldschmidtstraße Tram Stop
    2 min walk
  • Frankfurt (Main) Ost Station
    10 min walk
  • Frankfurt Airport (FRA)
    29 min drive

Restaurants

  • El Nigo
    6 min walk
  • Bei Frau Nanna
    11 min walk
  • Offonoff
    7 min walk
  • Cafe Lieblingsnachbar
    7 min walk
  • Das Nord
    6 min walk

About this property

Hotel Alexander am Zoo

Hotel near Frankfurt Zoo
Located close to Römerberg and Museumsufer, Hotel Alexander am Zoo provides shopping on site, dry cleaning/laundry services, and conference space. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • Concierge services, a computer station, and a 24-hour front desk
  • Luggage storage, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 66 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and hair dryers
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, childcare services, and heating

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￥14,644 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 24 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 22 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Alexander am Zoo pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Alexander am Zoo?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Alexander am Zoo on Apr 23, 2026 start from ￥25,858, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 24 per day. Limited spots are available.

What time is check-in at Hotel Alexander am Zoo?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Alexander am Zoo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Alexander am Zoo located?

Located in Ostend, this spa hotel is within 1 mi (2 km) of Frankfurt Zoo and Museumsufer. Römerberg and Alte Oper are also within 2 mi (3 km). Waldschmidtstraße Tram Stop is only a 2-minute walk and Habsburgeralle Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alexander am Zoo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 268 out of 481 reviews
Rating 8 - Good. 160 out of 481 reviews
Rating 6 - Okay. 32 out of 481 reviews
Rating 4 - Poor. 13 out of 481 reviews
Rating 2 - Terrible. 8 out of 481 reviews

Reviews

Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Breakfast is amazing here!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Vickie

Superb

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Knud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Bed was firm, well supplied. Felt like a well thought out hotel.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further! This is the place to stay!

Convenient, clean, consistent and comfortable. What more do you want? This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Garrett

Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a liile out of the way as it was about a mile and a half from the Opera House. However, I was able to easily walk there. Christmas Markets were in full swing, which was great. Area felt very safe. Room was clean and was very quiet. Breakfast was great, except for the day the coffee machine wasn't working. The little Italian restaurant nearby (mostly a take away place) had excellent food. Taxi was a little pricey to get there from the train station. I used Bolt on the way back, which was much more reasonable.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

TORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room is quite large. There are one bed room with double bed and closet and another large room with sofa bed and closet. There are one small refrege and one wash room with large shower room and one separate toilet. These 2 rooms are partially surrounded by one balcony. The parking space is available downstairs. I would say everything is there in this hotel. Some people complained eating places are kind of far, but I would say if u walk 1km from the hotel, there are such eating places as delicious Tailand restaurant called Bangkok, Chinese, Indian, German ones and so. Furthermore from either a tram or subway stations away in abt 400m each from the hotel, u could reach in 10 minutes the city of Konstablewache where u could find more restaurants and shops. Abt 700m away from the hotel there is a supermarket where u could find almost all groceries and drug store mearby. Room charge is quite reasonable especially for families and I, Japanese will come back to Frankfurt with my large family some day and surely stay in this hotel. Also, I thank very much the hotel personells who found my glasses which I could not find in the room and arranged to send them to Japan by DHL air-courier, which is to be delivered soon.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great neighbourhood
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice walkable neighborhood.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Good Service. Great Breakfast
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Frankfurt Zoo is in walkable distance
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Excellent breakfast
Stayed 3 nights in Jul 2025