5/5 Excellent
Adela
Traveled with partner
Oct 8, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2021
Steigenberger Metropolitan
Photo gallery for Steigenberger Metropolitan
Overview of Steigenberger Metropolitan
Steigenberger Metropolitan
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
60329, HE, Frankfurt, Poststr. 6
Explore the area
- Maintower12 min walk
- Zeil Shopping District18 min walk
- Römer19 min walk
- Frankfurt (FRA-Frankfurt Intl.)12 min drive
Choose dates to view prices
About this area
Frankfurt
Located in Frankfurt, Steigenberger Metropolitan is connected to a shopping center. The area's natural beauty can be seen at Palmengarten and Grüneburgpark, while Frankfurt Opera House and Jewish Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Fraport Arena.
What's nearby
- Skyline Plaza - 10 min walk
- Deutsche Bank Twin Towers - 12 min walk
- Maintower - 12 min walk
- Zeil Shopping District - 18 min walk
- Römer - 19 min walk
Getting around
- Central U-Bahn - 2 min walk
- Frankfurt Central Station (tief) - 3 min walk
- Frankfurt Airport (FRA) - 12 min drive
Restaurants
- BRASSERIE M – Serves breakfast, lunch, and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour offsite parking within 558 ft (EUR 31 per day)
Food and drink
- 1 restaurant
- 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Sauna
- Shopping
- Steam room
Conveniences
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- German
Business services
- 24-hour business center
- Conference space (6028 square feet)
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
Bathroom
- Designer toiletries
- Hair dryer
- Towels
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Free bottled water
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
- Turndown service
Similar properties
See similar properties
Frankfurt
Air conditioned
Business friendly
Hotel
Guest rating 4+
Washer and dryer
4 star
Policies
Check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25.00 per pet, per night
Dogs welcome
1 per room
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Nearby parking fee: EUR 31 per day(558 ft away; open 24 hours)
- Pet fee: EUR 25.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel Frankfurt
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.2/5
Property conditions & facilities
2/5 Poor
Ernest, Plymouth
Aug 31, 2020
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2020
5/5 Excellent
Dan
Business traveler
Feb 29, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
Verified traveler
Business traveler
Feb 27, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Feb 2020
4/5 Good
Verified traveler
Traveled with group
Feb 22, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020