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Steigenberger Metropolitan

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Steigenberger Metropolitan

Steigenberger Metropolitan

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
60329, HE, Frankfurt, Poststr. 6

Explore the area

  • Popular LocationMaintower12 min walk
  • Popular LocationZeil Shopping District18 min walk
  • Popular LocationRömer19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)12 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt, Steigenberger Metropolitan is connected to a shopping center. The area's natural beauty can be seen at Palmengarten and Grüneburgpark, while Frankfurt Opera House and Jewish Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Fraport Arena.

What's nearby

  • Skyline Plaza - 10 min walk
  • Deutsche Bank Twin Towers - 12 min walk
  • Maintower - 12 min walk
  • Zeil Shopping District - 18 min walk
  • Römer - 19 min walk

Getting around

  • Central U-Bahn - 2 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt Airport (FRA) - 12 min drive

Restaurants

  • BRASSERIE M – Serves breakfast, lunch, and dinner daily.

About this property

Steigenberger Metropolitan

Luxury hotel connected to a shopping center in Frankfurt with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. All 131 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities that guests will find include free bottled water and hair dryers.
Steigenberger Metropolitan offers 131 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour offsite parking within 558 ft (EUR 31 per day)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • Conference space (6028 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per pet, per night
Dogs welcome
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 31 per day(558 ft away; open 24 hours)
  • Pet fee: EUR 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 987 reviews
5 - Excellent 51%
Rating 4 - Good. 359 out of 987 reviews
4 - Good 36%
Rating 3 - Okay. 90 out of 987 reviews
3 - Okay 9%
Rating 2 - Poor. 28 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 987 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and went above and beyond. I really appreciated them!
Stayed 14 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, staff & service
Having traveled to Frankfurt, We arrived at the hotel, only to be told that it was closed due to Covid 19.
Stayed 3 nights in Aug 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
this is actually good hotel around there
Stayed 1 night in Feb 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being next to Frankfurt Hbf is a great benefit because it allows for easy access to all transit systems and make a great central location from which to explore the region with day trips to Heidelberg, Nuremberg or Mainz. The sewage smell which might gave been entering the room through the ventilation system is difficult to tolerate at times, but the smell is usually temporary. The helpfulness and friendliness of the breakfast staff made for a very pleasant stay, and the food quality and variety is noticeable.
Stayed 3 nights in Feb 2020