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Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Terrace/Patio

Overview of Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
60528, Hessen, Frankfurt, Lyoner Strasse 44-48, Niederrad, Schwanheim

Explore the area

  • Popular LocationDeutsche Bank Park7 min drive
  • Popular LocationFrankfurt City Forest7 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)9 min drive
  • Popular LocationOpel-Zoo17 min drive

Choose dates to view prices

About this area

Frankfurt

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel is located in Schwanheim, a neighborhood in Frankfurt, and is in the business district and near the airport. Staedel Museum and Alte Oper are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Experiminta and Senckenberg Museum are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • University Hospital Frankfurt - 5 min drive
  • Gateway Gardens - 5 min drive
  • Deutsche Bank Park - 7 min drive
  • Frankfurt City Forest - 7 min drive
  • Opel-Zoo - 17 min drive

Restaurants

  • Restaurant Bayern Stuben – Serves breakfast daily.
  • Bar L44 – Serves lunch and dinner daily.

Getting around

  • Stresemannallee S-Bahn - 6 min drive
  • Frankfurt-Niederrad Station - 10 min walk
  • Frankfurt Airport (FRA) - 9 min drive

About this property

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Luxury Frankfurt hotel in Schwanheim, near Deutsche Bank Park
2 restaurants, an indoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite. All 395 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like sitting areas and electric kettles. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 15 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12917 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • In-room accessibility
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from October 27 2021 to March 31 2022 (dates subject to change):
  • Dining venue(s)
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel an IHG Hotel
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel Hotel
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 190 out of 573 reviews
5 - Excellent 33%
Rating 4 - Good. 282 out of 573 reviews
4 - Good 49%
Rating 3 - Okay. 66 out of 573 reviews
3 - Okay 12%
Rating 2 - Poor. 24 out of 573 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 573 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Great Location Clean rooms Nice breakfast
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous and magnificent amenity and great location
Stayed 1 night in Oct 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities
I stayed here solely in transit. The internet was extremely intermittent and actually almost never worked in the room. I had to get up at 2:30am to go to the lobby to try to check in to my flights. The front desk staff explained there was nothing they could do. I would never wish to repeat this experience again.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay, Parking Concern
Great price and friendly staff. The only concern was that you have to park on the street for free parking.
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 4 nights in Aug 2021