「Vanessa (check-in), Tracy (check-out) and night auditor were helpful and had excellent guest service skills. The TV and air conditioner worked well, which is often a problem in other hotels at a similar price. The full breakfast was enjoyable. Plenty of free parking. Overall, the phrase that comes to mind is the hotel offers good value for the price paid. Thank you. 」
「Convenient location. Had the deluxe king bed , 2 bedroom which was very spacious. Comfortable beds . Clean rooms with nice furnishings. Close to where we were working in Philadelphia. Friendly staff. We will be back!」
「The property is nestled in the heart of Phoenixville and offers comfort and convenience to everything the area has to offer and more. Enjoy yourself out and come back to rest in a place like home ;-)」
「If you want to improve:
Anyone can go up the elevator since one does not need a room key to activate it & wish there were better pillows. Other than that, it was great! 」
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
