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"Friendly"

"Clean functional room in a very convenient location to Times Square . Excellent staff at the reservation desk, exceptional security and housekeeping services "

"Breakfast included was awesome. Food was amazing at the library bar "

"Everything was great the food was amazing "

"Room was very warm because the air conditioner was not working and I asked the maintenance staff if they could just open my window because it was too heavy for me to lift and no one ever showed up. Other than that concierge was wonderful and I just love the location."

"Didn’t went to the bar "

"Great staff, nice view .great location.cleanliness "

"Rickety metal frame, metal spring bed. Tiny rooms. Air shaft view only. Zero amenities. Nothing to justify the additional daily $51 + “facility fee”"

"Clean and very friendly staff, everyone was so nice. When you walk in there’s a Starbucks in the corner and lobby is beautiful. Would not stay again because the rooms are old and outdated. No microwave in any room, what’s so ever. Brought some pizza back and couldn’t eat it. Very old tv, it looks like a microwave. We got put in the wrong room but didn’t complain because we didn’t really mind even though the bed was smaller then what we paid for. Dock parking- 4day parking with hotel discount, $180 total."