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"When we checked in we were offered a better room with the same view for the same price. This location is right within walking distance to the Empire State Building (about 20 min), theaters (about 5-10 min) and the subway and Central Park. Will definitely stay again!"

"Hotel is worn down and no basic equipment like fridge, bedside table, charger, etc. Staff were friendly and efficient. "

"The location is amazing being so close to downtown - but on the flip side of that you will have the constant background noise of the city traffic. The room overall was clean and spacious, but we did have an annoying ticking noise in our room all the time. We also did get an "accessible" room which we did not request, which would be fine except that the shower would get the entire bathroom wet. "

"Run away. Don’t walk, run from this hotel. I would have switched hotels had my schedule allowed. It was awful. I was laughed at/heard gasps when I told peers where I stayed. It began with none of my requests being observed (high floor, if possible), which truly is the least of it. I was put on the 7th floor and the odor was so bad I called to change rooms and they moved me to 17th floor, so rooms were available. I thought it was going to be a pod hotel like a citizenM, but it was the barest bones experience you can get. No drinking water. One roll of TP. No hot water in shower. (At least my shower drained) Minimal a’la carte breakfast, but you could get a latte. Shower had black spots. Hair hanging from TV. Refrigerator available by request but all were booked. They never brought extra pillows. Serves a good function if you just want cheap, but if you want to enjoy your stay at all, a mild upgrade to a different spot would go miles. If all goes to plan, I will never, ever be back. God speed. And they do NOT have a restaurant onsite as advertised. "

"The location is fantastically convenient - steps from Grand Central Station. The staff were very helpful in enabling me to check in right away. The room was well appointed. It was a bit dark as it faced another building but was very comfortable. "

"Stains on the blanket don’t forget your wash cloths at home because they do not have any. They charge $37 for a bowl of cereal and yogurt what any other hotel would give you that complementary. "

"Shower curtain needs to be thicker and longer. water all over the floor every time we showered. No hand soap in bathroom. "

"Perfect location. Close to Times Square and Broadway shows. I will stay there again."

"No fridge, coffee maker."