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"My only complaint is that we were not able to adjust the thermostat in our room. It was set at 63 degrees the whole time. Our only option was to have maintenance turn it off at the main control and then turn it back on but were never able to adjust the temperature from our room and it was either 63 degrees or nothing. Called maintenance multiple times. Otherwise everything was great."

"Horrible room and condition. "

"Just average, "

"the room that we had seemed massive compared to a normal suite we have had before. Two queen beds and a pull-out queen and we still had plenty of room to maneuver. My only "complaint" was the open shower concept (which I love) got a little messy at times, but was relatively easy to clean up. The room was very clean with plenty of storage space. When we checked in, the guy (wish for the life of me I could remember his name) gave us lots of local food places and places to go if we had the time. The breakfast was small with the amount of things you could have but was very fresh. The lady (cant remember her name either) cooking would make eggs for you on request, constantly seeing her making waffles and sausages. She seemed to perk up even more every time someone came down to eat. Even noticed how she handled different visitors differently when someone else checked out and started talking to her about something on a more personal level. She noticed the things we liked and catered to that, as well. In every other need we had, they were always super accommodating and helpful. They also had a bottle of wine in the room for us when we got there as a little welcoming gift. "

"I really enjoyed my stay here. Staff were nice and accommodating. I loved that we were greeted with complimentary cocktails during check in. Beautiful and spacious room but lacked a microwave and fridge to fit any leftovers. There was a very bad sewage smell coming from the shower, the phone in the room did not work and if you opened to the curtains to use natural lighting, the room would get super warm. If anyone stays here I think overall you’ll have a good experience but those few things threw me off a bit"

"This is branded as a luxury hotel but it is definitely not. The building is old, the rooms are dated, the hallways have a musty smell, the service is average at best, and the food is lacking. Check-in “begins” at 4 but you’re not guaranteed to have your room ready by then. My room wasn’t ready until 4:30. "

"Let people know that there are no elevators! People with handicaps struggle with steps. "

"Loved our balcony with a table and chairs and a beautiful beach view. Loved sitting for breakfast looking straight out onto the beach. Lounge chairs and umbrellas were readily available. We had a loud air conditioning unit near our room and the ice machine in our hall didn’t work, but those are the only two minuses. The AC didn’t keep Us awake. And the hotel has huge dispensers of ice water flavored with orange slices all around the lobby, so we didn’t suffer. Would love to stay here again! "

"It was a room at the airport- sufficient for our needs 2-3 star at best. The restaurant staff for breakfast buffet was great! The restaurant Campo Virede was MEH food overpriced and service VERY slow we got an app and went to Town for less than rhey were charging for meals."