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"Not very happy with the cleanness. Instead of concetrating in so many rules of bringing personal coolers, the property needs to concentrate in fumigation of insects. My husband and I got bit all over our bodies with idk what mosquitoes/fleas/bed bugs. Also little red worms crawling into our room."

"Hotel was good, staff was very nice and helpful. But online it says all inclusive and it’s not, you have to pay an additional fee for it to be all inclusive."

"Beautiful view! Loved the pool! Unfortunately there were a lot of ants in the house."

"You definitely need parking on the are. First impression is not the best, it was homeless people on the surroundings and the property was locked. Once inside everything is different, the environment feels save. Very close to viejo San Juan. "

"The room fridge did not cool at all, the shower had no shower pressure. Asked front desk to see if someone can check it out & a young boy came turnt the water on and left…."

"Absolutely excellent!!!! The foods, amenities, staff, cleanliness, everything is absolutely the best. A luxurious, retreat with nature-vibes and serenity. "

"The toilet was dirty, the curtain smell of urine."

"This is the absolute cutest hotel nestled in the hills about 15 minutes drive south from the airport. We loved our stay here so much we came back a couple of nights later during our trip. The rooms are simple but clean, and the area is so quiet you can hear the coqui frogs in the trees all around at night. We loved sitting at a patio table next to the pool just listening to the frogs. Absolutely enchanting environment. The staff is also super friendly and helpful."

"you need a elevator, for handy cap person,and a breakfast station."