Relais Stibbert Florence

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Reviews

7.6 out of 10
Good
You can look forward to an adjacent golf course, an airport shuttle, and a terrace at Relais Stibbert Florence. Active travelers can enjoy cycling, ecotours, and a ropes course at this affittacamere. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or a body scrub. The on-site restaurant, STIBBERT RESTAURANT, offers breakfast, dinner, and kids' meals. Fitness classes are offered at the gym; the property also has a garden, a playground, and a hair salon. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
The current price is ￥13,385
￥16,848 total
includes taxes & fees
Nov 2 - Nov 3

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room, 1 Bedroom, Non Smoking, City View

A hotel room with a bed, a desk, a television, and a wardrobe.

Classic Double or Twin Room, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Family Quadruple Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Luxury Suite, 1 King Bed, Hot Tub, Garden View

Room

Luxury Suite, 1 King Bed, Hot Tub, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Double Bed, Jetted Tub, City View

A modern bedroom with a large bed, a built-in bathtub, and a wall with a floral design.

Design Suite, 1 Double Bed, Jetted Tub, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Two bottles of Bollinger champagne and two glasses on a counter with a fruit plate beside them.

Comfort Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a bed, a TV displaying a cityscape, a dining table with fruits and drinks, and a vase of flowers.

Junior Suite, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Bedroom, Non Smoking, City View

A neatly made bed with white linens, a bedside lamp, and a magazine on the bed.

Superior Room, 1 Bedroom, Non Smoking, City View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Lago Suit Con Balcone

  • Sleeps 2

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

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About the neighborhood

Located in Careggi Rifredi, a neighborhood in Florence, Relais Stibbert Florence is next to a golf course and near the airport. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Traveling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Stadio Artemio Franchi. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Florence travel guide
View more Town Houses in Florence
Map
50134, FI, Florence, Via Raffaello Lambruschini 39

What's nearby

  • A historic brick wall with a small tower, a paved pathway, and a row of bollards along the side.
    Fortezza da Basso
    16 min walk - 1.4 km
  • Piazza San Marco in Venice, featuring the Doge's Palace, St. Mark's Basilica, and the Campanile di San Marco.
    Piazza San Marco
    19 min walk - 1.6 km
  • A market with various stalls selling food and drinks.
    Central Market
    19 min walk - 1.6 km
  • A classical marble statue of a muscular male figure with curly hair, standing on a pedestal.
    Gallery of the Academy of Florence
    11 min drive - 2.5 km
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    17 min drive - 2.9 km

Getting around

  • Muratori - Stazione Statuto Tram Stop
    3 min walk
  • Florence Statuto Station
    4 min walk
  • Florence Airport, Peretola (FLR)
    19 min drive

Restaurants

  • TSH bistrot
    12 min walk
  • Pantarei
    10 min walk
  • Pasticceria Marisa
    10 min walk
  • Urban Spirit
    6 min walk
  • Rosticceria Cinese Buona Fortuna
    5 min walk

About this property

Relais Stibbert Florence

  • Luxury family-friendly affittacamere adjacent to a golf course
  • At Relais Stibbert Florence, you can look forward to an airport shuttle, a terrace, and a garden. Adventurous travelers may like the cycling, ecotours, and a ropes course at this affittacamere. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or a body scrub. The on-site restaurant, STIBBERT RESTAURANT, offers breakfast, dinner, and kids' meals. Fitness classes are offered at the gym; the property also has a playground, a hair salon, and a library. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and car rentals on site.
  • Additional perks include:
    • Continental breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and access to a nearby health club
    • Express check-out, express check-in, and supervised childcare (surcharge)
  • Room features
  • All guestrooms at Relais Stibbert Florence include comforts such as private indoor hot tubs and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Designer toiletries, bidets, and hair dryers
    • 50-inch Smart TVs with Netflix, Hulu, and streaming services
    • Refrigerators, childcare services, and smart speakers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (EUR 25 per night), from 7:00 AM to 9:00 PM; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Valet parking on site (EUR 25 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 40; reservation required
  • Snack bar/deli

Restaurants on site

  • STIBBERT RESTAURANT

Things to do

  • 36-hole adjacent golf course
  • Bicycle rentals
  • Ecotours
  • Fitness classes
  • Gym
  • Library
  • Mountain biking
  • Playground
  • Private wine tours
  • Ropes course
  • Scooter/moped rentals
  • Wine tours
  • Winery release events

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Accessible train station shuttle
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Belle Époque architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite premium channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in fee for check-in between 9:00 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way)
  • Covered self parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (16404 ft away; open 7:00 AM to 9:00 PM)
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017B4CI7DQTKA

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Relais Stibbert Florence pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Relais Stibbert Florence?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Relais Stibbert Florence on Nov 2, 2026 start from ￥13,385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per night. Valet parking is available for EUR 25 per night.

What time is check-in at Relais Stibbert Florence?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 9:00 PM–10:00 PM for a fee.

What time is check-out at Relais Stibbert Florence?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Relais Stibbert Florence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per room applies.

Where is Relais Stibbert Florence located?

This family-friendly Florence affittacamere is located near the airport, within 1 mi (2 km) of Fortezza da Basso, Florence Botanical Gardens, and Central Market. Piazza del Duomo and Ponte Vecchio are also within 2 mi (3 km). Muratori - Stazione Statuto Tram Stop and Florence Statuto Station are within a 5-minute walk.

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Reviews

Relais Stibbert Florence Reviews

7.6

Good

8.4

Cleanliness

7.0

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 69 reviews
Rating 8 - Good. 33 out of 69 reviews
Rating 6 - Okay. 14 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay great B&B would recommend
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, comfortable space, good value for the area!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice BB. My only issue is there is no on site gym and their partnered gym is 20 euros a day and 2 miles away!!
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property did not have amenities advertised such as the gym, spa, or air conditioning. The staff gave excuses why they didn’t have. Like, there’s a gym 2 miles away, we can call someone to give a massage, or the AC doesn’t work due to top secret agreements with B&Bs in the area before June to save them money. No no. If you advertise it and I buy it, you need to provide it or refund the money you took by false advertising.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Região tranquila, segura e de fácil acesso ao trem. Café da manhã atende as necessidades.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel konumu ve genel durumu gayet iyiydi. Kahvaltısı çok çeşitliydi. Memnun kaldık.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
La stanza non era come ce la aspettavamo. Dalle foto sembrava davvero diversa. Forse siamo stati sfortunati, ma era davvero piccola (la porta del bagno batteva sul letto). Materassi scomodi polvere (se soffrite di allergia alla polvere, antistaminico è suggerito)
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La limpieza y la atención fue excelente, el desayuno bastó y muy ricos los panes; lo único es que las instalaciones son ya antiguas y el baño es un incómodo
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones no son tal cual como las muestran en las fotos, las instalaciones parecen un poco descuidadas, el aire sonaba toda la noche y era molesto para descansar. El staff fue muy amable y la zona es céntrica para caminar y cerca de transporte público.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Pas facile pour se garer Le tramway est juste à côté pour aller au centre-ville Personnel accueillant
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location molto bella

Scomodo per la palestra perchè esterna e incasinata per il parcheggio
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encantó

Muy cómodo! Amplio, limpio y muy cálido. Atención excelente! Muchas gracias!!
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Du kan kun blive skuffet

Beskrivelsen af hotellet er 100 % forkert. Her et lille bed and breakfast. Uden faciliteter. Morgenmad i kælder. Ingen af de listede faciliteter var tilstede.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Pulizia,gentilezza,colazione abbondante e barista,che non mi sarei aspettato in una piccola sttu
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Molto comodo x raggiungere il centro e la stazione

Peccato x le zanzare, e x la scarsa fornitura di shampoo e saponi
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay in the hands of wonderful people

This is a great B&B in the heart of the most beautiful city in the world. It is in a very ancient building with lots of history. It is family owned and managed, and it is by far the best B&B place I have been to. Rooms are overly clean, tidy, and the owners went above and beyond to accommodate me and my family (including a 16 months baby) in the room. They even thought of adding a microwave oven to heat baby food, which is not standard equipment in their room. Breakfast is great, with unlimited cappuccino and espresso prepared on the fly by the owners. Great people, great business. I will be back there every time I will be in Florence, either for business or leisure.
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento limpio, cómodo y buen desayuno Alejado del centro,unos 40 minutos caminando .
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good Value but dated residence

The residence is out from the city centre so you need to get the nearby bus or train to see the tourist attractions. Being out of the centre, for me, is an advantage as you are among the locals and get a more authentic experience. My room was dated, but clean, and overall it was still good value for the price I paid. Angelo is an excellent host and very helpful. I stayed for one week. The one negative was that when I arrived they informed me that they had overbooked and they had arranged for me to stay in a nearby bnb for the first night. Although this was probably nicer than the actual accommodation I had booked it is not something you expect when you have booked and paid for over a month in advance. This stopped me giving it a higher rating. Overall, good value accommodation in a city where it is difficult to find in peak season.
Stayed 7 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto é simples, mas agradável. As pessoas que atendem também são simpáticas e prestativas. Fica a 15 minutos de caminhada do centro histórico. O café da manhã é simples (como se espera de um bed and breakfast) e bom.
Stayed 3 nights in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel tranquille

Inconvénient majeur : j ai telephoner a l hotel qui m annonce parking couvert a 700 m de l hotel, en realité : 895 m à pied et 1800 m en voiture, perte de temps important.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
O Hotel é bem antigo e simples, não possui elevador. Reservamos 2 quartos mas ao chegarmos nos colocaram em um único quarto. Para compensar o engano o proprietário não nos cobrou as taxas e incluiu o café da manhã. O casal de proprietários é extremamente simpático e nos auxiliaram o tempo todo com dicas.
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Loin du centre et mésentente avec l'hôtelier.

Nous avions une entente avec l'hôtelier et elle n'a pas été respectée. Décevant et coûteux!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and simple B&B. The location is in a quite area within 20 min walk from the center. The breakfast was not enough though: bread, butter, cakes, jogurt and coffee.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic.

The only thing that i thought was so weird about this place was that the check in finishes at 5pm which is so unusual for a hotel, bed and breakfast. Everything else was fantastic! the staff were so kind! The breakfast is fab that have little snacks in the room (minibar) that you pay for but they're cheap. Did come across a few mosquitoes but no big deal. Fantastic tv, bathroom a little small butagain not that big of a deal. Not too many places close to eat, but getting food delivery is not hard in Firenze.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hospedagem (embora paga) não ocorreu!

Foi feita e paga antecipadamente a reserva, porém ao chegar ao hotel, com a esposa e todas as bagagens, me informaram que não haviam quartos disponíveis. Nos conduziram a um B&B nas proximidades, e lá nos alojaram em um quarto minúsculo (mal cabia a cama e o banheiro era dificil de usar devido as dimensões), sem o café da manhã, e a 30 metros da ferrovia principal, ou seja, dormir só era possível após muito cansaço. Ou seja, tudo aquilo que constava da reserva, fotos dos quartos, descrição dos serviços, etc., não existiram, pelo menos para nós. Nos pareceu tratar-se de uma prática comum deste estabelecimento. Não recomendo.