Gorgeous tiny gem of a hotel - great design, lovely service, delicious breakfast - would absolutely stay again and look forward to returning!
宿泊されたお客様
2024 年 6 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Daniele
2026 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Benci House is a beautifully decorated guesthouse in an excellent location, just a few steps from all the main attractions. There is a shared space at the entrance with a lounge area and a coffee machine always available. It doesn’t have a traditional hotel reception; communication with the hosts is done via WhatsApp. For anything you need, you can also reach out to the staff at the café downstairs, where breakfast is served.
A tip: if you have paid for breakfast, it is served from 9:00 a.m. as an international breakfast with table service. From 8:00 a.m., a simpler Italian breakfast with cappuccino and croissant is available. Keep this in mind when deciding whether to include breakfast with your stay.
Daniele
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Norma
2025 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay
Beautiful room, looks newly renovated. Great style. I loved the full size shower. Great location close to main museums and amazing restaurants. Will def book again.
Norma
2025 年 9 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Karen
2024 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a wonderful stay at this lovely boutique hotel. I loved the quirkiness of the room and coffee on the small roof terrace was very relaxing after long days of sightseeing. Sophia was very welcoming and helpful. Would definitely recommend
Karen
2024 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Cooper
2024 年 7 月 25 日
Spent three nights visiting Florence. A lot of attractions and restaurants are within walking distance. Shopping, David,, etc. Enjoyed our day.
Cooper
2024 年 7 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Clarissa
2025 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved our stay at Benci! It’s in a prime location and surprisingly quiet, given it’s above a bar. Super clean, cute, and comfortable. If you have a larger checked bag be aware there are steps up to the guest house, but it wasn’t an issue for us. The bar downstairs (Moyo Bar) is also very hospitable and a great spot for an espresso or drink. We had a car and the parking garage Benci recommended was close and easy to find. Would definitely book again and highly recommend!
Clarissa
2025 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
DONATI
2024 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastica struttura a 2 passi da Santa Croce
Struttura ben curata e con materiali di qualità.
Bellissimo ingresso con possibilità di avere caffè e acqua.
Self Check in molto semplice.
Camera moderna, spaziosa e pulita.
Personale molto disponibile.
Parking disponibile a 200mt in Corso dei Tintori ma costo elevato (37€ per la notte)
DONATI
2024 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Izabella
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay in Florence
Lovely place to stay with great service. We arrived by car, and Sofia prearranged our garage entrance and also called an hour ahead so the car was ready for us. Sofia also helped us make a reservation to a restaurant that was fully booked. The room was beautiful and comfortable and clean. Breakfast at a cafe downstairs was also really good with eggs/bacon options. The location was great, we did not hear the club downstairs, as mentioned by other reviews.
Izabella
2024 年 5 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Pascal
2024 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lot of noise at night from a nearby nightclub
Pascal
2024 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Katherine
2023 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was absolutely lovely! The rooms are appointed with modern, high end finishes and felt very fancy. The staff was amazing and helpful, and the included breakfast was wonderful. It's super convenient to all the attractions and easy to get in and out. That being said, it is neighbors with a nightclub and the music can be heard in the rooms until late at night. We were able to sleep through it, but some might struggle. Also, the room was fairly small, although lovely. And the bathroom was high end, but very, very dark. Shower was great, but almost impossible to put on makeup!
Katherine
2023 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Andrea
2024 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There is a lot to love about this guesthouse and any critiques are more FYIs than true cons.
As a guest house it isn’t like a traditional hotel but we loved it.
Pros
- staff was amazing. They used what’s app to communicate with no language barrier and were friendly and helpful.
- free breakfast and serve yourself coffee
- room was beautiful, the bed was so comfy and as we had an interior room, we didn’t hear any street noise at all.
- loved the location near a trendier area away from the main tourist area. But still walkable from Tram 2 (but a bit of a hike!)
Cons
- second floor so not accessible
- room was very small. We stayed two nights and had backpacks but if you are a heavy packer this may not be for you.
- bathroom felt a bit dark. If you like brighter lighting to do your make up it may not be for you.
Andrea
2024 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Camila
2025 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very modern rooms and great staff!
Camila
2025 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Peter
2019 年 9 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely trip to Florence
Lovely hotel with a good location - it’s a bit difficult to find!
Peter
2019 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 7 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Die Einrichtung war einzigartig. Schön war, dass es erfrischendes Wasser sowie kostenlos Cappocchino auf Nachfrage gab.
宿泊されたお客様
2019 年 7 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Andreas
2018 年 8 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Schickes, kleines Hotel
- tolle Ausstattung
- super Lage
- gemütliche, schicke Zimmer
Andreas
2018 年 7 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Hyunwoo
2018 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適 度
Very nice :)
Th mini bar in the robbi was good. The room was perfact and clean. I want to go back to the time that i was in this hotel
Hyunwoo
宿泊者限定の口コミ
10/10 (非常に良い)
SH
2017 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Habitación boutique en zona céntrica
Excelente habitación en un pequeño edificio, muy acogedor y trendy. Excelente servicio y atención. Ubicación céntrica, puedes caminar a los puntos importantes fácilmente. Buena comida cerca por igual.
SH
2017 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Esteban
2017 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great suites/ needs work on te wifi
Great suites modern,amazing comfortable bed. The only downside was the wifi was very poor.
Esteban
2017 年 11 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
David
2017 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful boutique in in great location.
Benci House is a small boutique inn with only four rooms. Rooms are very modern with high end furnishings. Maria, the inn manager is very service oriented. The inn has a balcony where you can have cocktails at night (BYOB). The location is also ideal near Santa Croce.
David
2017 年 9 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ro
2017 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Rather serviced apartment than hotel
The accommodation is located at the eastern edge of the city's historic centre. It's a 25 min. walk to the central station and a 10 min. walk to do Dome. There are lots of good restaurants nearby, e.g. in Via Torta, and excellent ice cream shops, e.g. Gelateria dei Neri in Via dei Neri. To reach the apartments from the airport you can take the bus to central station and switch to a mini bus to benci, which may take up to one and a half hours altogether. So we chose to go by taxi which took us 25 minutes. As Benci house is rather a serviced apartment accommodation than a hotel, there is no reception desk. The staff contacted us in advance to set a date for checkin. The room was one of the most stylish and though one of the most comfortable we ever had. It was very clean and very new. The breakfast which was included was served in a bar on the ground floor of the adjacent building. It seemed that it was not well defined what exactly was included in the booked breakfast. For freshly squeezed orange juice you had to be lucky, the contingent of oranges was limited to a few per day and if you didn't pay attention orange juice from the supermarket sneaked in. Black tea was also out of stack after I had the chance to be served the last teabag on day one. Personnel was very nice and helpful whenever asked.
Ro
2017 年 8 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Melanie
2017 年 8 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dejligt ophold i Firenze
Vi havde tre overnatninger og var rigtig tilfredse med opholdet. Stedet var super fedt indrettet og værelserne var store og rummelige. Det lå lige op af en bar, så der var lidt støj om natten, men vi havde ørepropper med og var derfor ikke generet af det. Morgenmaden der er inkluderet var på cafeen nedenfor og var glas juice eller kaffe samt croissant eller sandwich. Ikke det bedste, men fint at det var der.
Melanie
2017 年 8 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Constantinos
2017 年 7 月 10 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Disappointed by the service
Booked for 2 nights. Stayed for 1. They moved us the second day to another hotel. They told us that is even better, but was a fraud. I imagine they overbooked (in Italy they do this often). When moved to the other hotel, i called them to ask for another hotel. The answer I got was disappointing: "sorry there is nothing we can do..."
They didi not give us the room I had booked, but passed us from 2 other rooms first. I had to fight to get the room I had booked.
After they moved us to the other hotel, and their indifference, i got ungry, and all they had to say was that I could not behave! (That was their trick to avoid their responsibilities)