「At first it started off rocky. Thought I could check in at 3pm although I told them I would arrive around 5pm. That’s on me. Long story short 1st room I got was not serviced got the 2nd room real quick. Overall it gives you a college experience with the bathroom and showers outside the room. I enjoyed it. 」
「I stay here every time I visit NY which is a couple times a year. The staff, specifically Jocelyn, is the greatest! So sweet and caring! Really makes the whole experience worth it. This time around, it seemed like there was leaf blowing happening in the mornings around 9 or 10am so that kinda sucked hearing. The location is pretty convenient since it’s near to Bay Plaza. 」
「We originally booked a stay at the melrose but ended up getting upgraded to a suite at the hotel next door (The Opera House Hotel) it was really nice and clean and affordable!」
「Dominic was very welcoming and gave us a free early check in. The Edge is super close to the A subway line and if you need to be further uptown, this Hotel is a great place to stay. Had a nice gym and lounge area where you could sit and eat or just relax. Convenient location and a different experience staying in the Heights vs Midtown.」
「This place was the best option for this area. I didn’t personally like the crowded area but this hotel definitely made up for it. They had everything here. Breakfast, fitness center, first come first serve parking in the back of the hotel, friendly and very helpful and accommodating staff. 」
"The front desk staff was friendly, but the room facilities were poor. There were no hangers to hang clothes, no door guard, no hair dryer, no coffee maker, the bathroom door wouldn't close, and the lock on the balcony door was broken, so I was very worried about security. There was no room cleaning during my stay. The subway station was close and the bus stop was in front of the hotel, so it was convenient. There was a fire station next door, but the noise wasn't a problem."