Ethel M Chocolates Factory Tours

Not even sure why we pay for amenities when they can’t even be utilized. Tried to go to the pool and every time it was packed. Only seats available were cabanas and no one is spending that type of money for a neighborhood hotel. Not to mention the pool staff were strict. My young daughter had to empty out her tumbler in front of them and we couldn’t even bring in a small bag of chips for her. Once again, this is a neighborhood hotel, not a rowdy strip hotel so have some respect for the locals that keep you guys surviving. Not to mention upon check in, I had to remind the front desk later that I’m a VIP with benefits. I shouldn’t have to remind them when it’s literally right there in their face. “Upgraded” room wasn’t available, but she ever so kindly (sarcasm) stuck me on the 7th floor instead of the 3rd. Once again, treat your locals with a little respect. She had to see my ID to see that I was local. For the room, my fridge was propped up on 2 wooden boards so it wouldn’t tip it over… still tipped over. Be for real Aliante. You guys have gone down hill.

Add shower racks to the bathroom to hang up towels.