Ethel M Chocolates Factory Tours

Pool closes at 5 pm promptly! Room was dilapidated and dusty, I could.chanhe rooms if I were to upgrade, never in my life due to 400 room charges ( security deposit of 200 and 56 resort fees ) was I pinned out of my hotel room and not allowed back in until full.payment PRIOR TO CHECK OUT, NEVER , AFTER CALLING THE FRONT DESK TO ASK WHY ROOM CHARGES WERE TURNED OFF AND THEY WERE THEN TURNED BACK ON, WITHOUT ANY ISSUES, I WAS TIMED OUT A WHOLE DAY WITH A MINOR!!! then the staff cleared payment with arrangements AND I SPENT TWO HOURS BETWEEN FRONT DESK AND SECURITY TRYING TO GET BACK INTO MY ROOM,,,, expedia I have done many trips THE LAST TWO WERE HORRENDOUS LAST YEAR AT THE SAHARA THE ROOM CHARGES WERE NEVER ANY ISSUE WITH NO CARD ON FILE AND NEVER WAS ANY ONE RUDE , SECURITY OF ,,200 AND 400 CHARGES LEAVING A 200 DOLLAR BALANCE AND 180 WAS CLEARED THIS IS RIDICULOUS ONE EVEN PROCEDEED IN FRONT PF MY CHILD TO SAY" YOURE ROOM IS LOCKED WE WILL ASK SECURITY TO KICK YOU OUT" RUDE RUDE RUDE