エルサム宮殿周辺のホテル

「Nice gentleman greeted us and explained house rules. Took a little time to meet on arrival but no issues.」

「Breakfast was fresh and good Room was clean Bed linen was dingy Location was desirable for my needs」

「Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...

「レセプションの人の態度が悪すぎる。 ロンドンにしては安く宿泊出来るが、値段相応の宿泊泊客も多くいて、あまり安全ではないと感じた。 ベッドは3段ベッドで2段目はかなり狭い。またちょっと動いただけでかなり揺れる。もう2度と泊まりません。」

「clean room nothing special」

「No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

「Average hotel but what let it down was: a) the check-in filling out forms when all provided at time of booking. Reception taking photos of credit cards with personal phones is risky and not standard. b) after asking 3 times with 2 different reception staff to get the heater turned off in my room (roasting) as the controls did not work on the radiator. Nothing happened and not fixed over a couple of days」

「The mattress was so old you could see the dents on both sides from people laying there. The pillows were not of a good quality and the night of sleep was poor. The carpet also old and did not appear very clean. Same with the bathmat in the bathroom. There was ground coffee, but the machine was only for capsules and no capsules were provided. 」

「My Booking was canceled a few hours short of my check-in time on the day of travel and an alternative hotel was appointed a few miles away that had no parking and that was why I choose this hotel. local parking at long stay maximum was 24 hours so that ruined my stay to celebrate the king's coronation. the alternative hotel cost 50% less than I paid and was not refunded the difference. plans ruined checked out a day early. disgusting 」

「Nice location. 」

「The place was great. I bought the breaker buffet and was disappointed that more than one there was no food at 8am. There was a lady running it the only time it was stocked. The other times, I had to wait, was told to just order what I want, or just not get the items I wanted. That was my only issue. 」