Find hotels near Edificio Comunidad de Orgullo Gay de Puerto Rico, San Juan from ￥19,623

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "

"So much to say: first off there was no indication from Expedia that this hotel was located on the 4th floor of a hospital! You have to pay for parking per hour. Our room had only 3 bath towels (we had a family of 5, with room accommodating up to 6 people). When the water wouldn’t get cold to fill our water bottles we went to the fountain and it was out of service. We went to the ice machine and it wasn’t working. Went to raise the blinks when we arrived and a big metal thing landed on my hand. AC was blasting and the blankets were paper thin. "

"We stayed at Royal Sonesta San Juan for a milestone birthday and had a great experience. Our room overlooked the pool, was clean, spacious, and comfortable. The breakfast staff and pool service were phenomenal, and the drinks across the bars were consistently good, which made it easy to enjoy the property without leaving. Front desk staff was professional and efficient, just more direct than warm. Lester, our concierge, really stood out. He helped us secure a last minute rental car and gave us great guidance on exploring the island safely. Overall, this is a clean, well located resort with strong service where it counts. We would definitely book again."

"The not have to much Parking"

"House keeping was done daily and timely "

"Upon check in, no electricity/no power.I asked when will the power be back on, I was expecting some kind of backup generator to turn on the power, but the Hotel attendant said there is no expected time of when the power would return. I was not offered a refund or any accommodations and I was expected to just wait until the power comes back on. The hotel is not suitable for any one to stay under these conditions and its clear the hotel barely cares to help the customers. They just want money. Also door codes to the room were announced aloud to the lobby and guests, Nothing about the exchange of door access codes felt secure. "

"we had a great stay - the place is just like the photos, nice and clean facility.. Deff will stay here again."

"Listing was accurate. Low price but all the basics were covered and my daughter and I were safe and comfortable. There was parking but- we went to a different beach or activity each day and Lyfts were 9-13 each way. Central location! It was cheaper than a car. Owner was responsive and neighbors were all friendly. WiFi allowed me to work and the kitchen allowed us to have breakfast each morning and a snack each evening. We were enjoying the island all day and had early dinner out. "

"Hotel suited our needs for a 2 night stay before a cruise. Clean room and bathroom. Air conditioning worked in our room and we had hot water. Hotel is in an urban, artsy area, check out the murals in the area. We walked to a nearby restaurant and did not feel unsafe. . The patio on the 3rd floor is great for reading and watching the sunset. Property has parking in the back. Front desk staff was very helpful. No elevator so be prepared to carry your luggage up the stairs. It was easynfor us to drive from the hotel to Old San Juan and to El Yunque National Forest. "