Find hotels near Edificio Comunidad de Orgullo Gay de Puerto Rico, San Juan from ￥19,424

"The hotel is clean and most staff are polite and helpful. The young man who checked us in [around midnight] was pretty rude. Maybe a bad day. The biggest problem was our room had no hot water. We reported that the next morning and was told someone from maint. would look into it. He got us hot water in the bathroom sink, but not the shower. We showered for 2 days with cold water. When we asked for a new room we were told they were fully booked! Not true. Actually, we found they had no room with 2 beds. After we complained on the 3rd day, they finally "upgraded" us to a king and pull-out sofa with "no upcharge," their idea of making things right. In the middle of the 4th night, the desk called saying security needed to check the smoke detectors. A uniformed guy came in, removed and reinstalled the covers and left. No further explanation nor apology for interrupting our sleep. Not the best hotel experience, but other family members staying there had a much better stay. We had a great time in Puerto Rica, despite the hotel. "

"Overall everything was nice except the tv was broken, you could not see the image properly. A recommendation: a tv you can watch Netflix instead of dish network would be better."

"The room was very clean, the staff was very friendly, the pool area was beautiful and so was the beach. "

"Travelers should know that these hotel rooms are in a hospital setting. "

"I was very satisfied with my stayed here. It was clean, fresh, accesible, easy to check in an out."

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "

"Upon check in, no electricity/no power.I asked when will the power be back on, I was expecting some kind of backup generator to turn on the power, but the Hotel attendant said there is no expected time of when the power would return. I was not offered a refund or any accommodations and I was expected to just wait until the power comes back on. The hotel is not suitable for any one to stay under these conditions and its clear the hotel barely cares to help the customers. They just want money. Also door codes to the room were announced aloud to the lobby and guests, Nothing about the exchange of door access codes felt secure. "

"Listing was accurate. Low price but all the basics were covered and my daughter and I were safe and comfortable. There was parking but- we went to a different beach or activity each day and Lyfts were 9-13 each way. Central location! It was cheaper than a car. Owner was responsive and neighbors were all friendly. WiFi allowed me to work and the kitchen allowed us to have breakfast each morning and a snack each evening. We were enjoying the island all day and had early dinner out. "

"Hotel suited our needs for a 2 night stay before a cruise. Clean room and bathroom. Air conditioning worked in our room and we had hot water. Hotel is in an urban, artsy area, check out the murals in the area. We walked to a nearby restaurant and did not feel unsafe. . The patio on the 3rd floor is great for reading and watching the sunset. Property has parking in the back. Front desk staff was very helpful. No elevator so be prepared to carry your luggage up the stairs. It was easynfor us to drive from the hotel to Old San Juan and to El Yunque National Forest. "