イーデン ホテル

「Everything was great」

「It was perfect as always.」

「立地もよく、内装もオシャレで清潔でした。 歩いてランカスターの繁華街へ行けます。 散歩がてら、街へ出かけるのが楽しかったです。 スタッフの方も英語が話せない私に親切に分かるようにサポートしてくれました。 ただコルク工場からホテルにしたので、防音が甘いようで、初日到着が遅くなり夜中に荷解きしていたら、下の人から苦情がきました。 それ以外は最高でした。」

「This place is so cool! Converted old tobacco factory. Art everywhere. FREE parking! Just book it.」

「Very clean and well maintained. Staff was nice and efficient. The only thing was the breakfast, no hot foods.」

「I would like to submit a formal complaint regarding the treatment we received during our stay at the hotel. My husband needed assistance in the parking area, and a female employee came to assist us. Unfortunately, her attitude was extremely unpleasant. She was rude, impatient, and treated us in a way that made us feel uncomfortable and disrespected. In addition, some of the employees at the front desk were not friendly or welcoming. We expected courteous, respectful, and professional service...

「Arrived early, like an hour and a half. Hoping maybe our room would be ready early. Was told that they were still cleaning rooms and non were available. Lady at the counter said try back at 2:30pm - 3:00. I said check was is at 3:00 pm so I'll wait until then. She let us use the pool so kids have something to do. At 3 o'clock I asked my wife to check us in. An argument in sued, Lady said their still room, room is not ready.」

「location was wonderful and nice restaurants near by」

「So when we came in, my daughter noticed, there was a screen on the side of the bed plane, I think it was chocolate. But nonetheless, it was actually able to be wiped off. So it was something that was recent. The drain kind of had blue and maybe dirt around it. Keeping the drain on. Apparently, they could have done something about my parking, but they never took my license plate information, so I didn't get to do that. The couches in the lobby were all stand up and I had white pants on so I was...

「Wonderful stay」

「ありがとうございました。」

「Clean room. Staff friendly.」