イーストサイド公園周辺のホテル

「All good except the woman at the front desk when we were leaving. She refused to even acknowledge us. She just glared. Strange.」

「Would rather sleep anywhere else, felt unsafe and dirty.」

「The thermostat kept resetting to 74 every few hours It even went to heat when it was 95 outside Staff was not helpful」

「The shower was amazing! Hotel is a little worn. A few of the plug ins didn’t work. Had great breakfast selection. The place to get food/drinks disappointing. Bar seating for 3. Would stay there again though.」

「N/A」

「The hotel was overbooked and no room was available at check-in.」

「Icemaker directly across the hall from my room was kind of noisy. The staff was very helpful when I forgot an expensive personal item in the room. They packed it and sent it promptly which I very much appreciated.」

「Room itself was not bad! Bed and bedding was comfortable. Bathroom door right across from bed with frosted glass door woke everyone when light turned on. No room service during 4 day/3 night stay despite signage saying every 2 days. Trash by elevator ignored for over 24 hours. Employee upon check-in trashing company, new computer system, hotel, other rooms occupied when new guests went to room. Ice bucket lid upon check in, no ice bucket, no coffee pods in room at check in, no extra...

「This is my second stay at Art and Lodging South Bend. It is five stars across the board. Conveniently located near downtown. Convenient to Mishawaka and the Lake Michigan beach resort towns. The home has tons of character, is well maintained, clean, and beautiful. The beds are great. There’s nothing not to like.」

「The first room they checked me into had very sticky floors, smudged, refrigerator, and dishwasher and a dirty interior of the refrigerator. The room just felt dirty. I was then switched to another room, which was much better but had a dresser that drawers hung out and wouldn’t close and broken hangers in the closet and a partially sticky floor. Much different than the first time I was there back in April. It’s a very nice property and they allow dogs so that’s A Plus, but I was disappointed in...

「The breakfast area was dirty when we arrived at 8pm. The next morning there was very little to eat at breakfast. - no plates, spoons, or napkins. There seemed to be no one replacing/refreshing the food and supplies. Lots of dirty dishes stacked up. Our room had a stale smell, even after running the AC all night, it still smelled stale the next morning. There were dirty spots on the walls in our room in the kitchen area and bathroom doorway and on the window shade. Pretty obvious spots. The...