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"The homeless people on the streets made us feel very uneasy. The restaurant looked like it's been closed for years. And at the base of the stairs to go up to our room, there was a cordoned off room that was shut down for asbestos. Our room wreaked of Febreeze, which was a little nauseating, but the bed sheets were very clean and comfortable and the room was actually quite spacious. The $200 damage deposit seemed very high as well, which took me by surprise upon checking in. Cheap, yes, but the photos on the booking site are very misleading as to the condition of the actual premises. That lobby looks nothing like the picture. "

"Great place. Very clean. Excellent customer service."

"Good location. Basic but good value for the money."

"The view from our room facing the harbour was amazing. Our flight got in very early, the hotel checked us in earlier without any issues. Pool and hot tub are good size . Great location very close to everything. Over all great first visit to Victoria. Would highly recommend. 😊"

"Room was clean with small kitchenette. Elevators were not working. Bed comfortable. Would stay again"

"The room was clean and the staff are very friendly."

"Just a great hotel. Staff are amazing, comfortable beds and beautiful property. Restaurant is top notch:)"

"Hotel was good, my room was quiet, bed was comfortable, shower was great!! AC worked great, the free breakfast unfortunately was one of the worst I have ever had. Hashbrowns were wilted and cold, eggs were usual, not much of anything extra coffee was ok, but overall wasn’t good and I love breakfast. Staff was super friendly morning and evening staff… definitely would stay again when in Duncan. "

"Great location! Loved our room. A microwave wouldve have been good but we didn’t ask for one. The staff were excellent!! "