Lobby sitting area

Reviews of Imperial Hotel Apartment

Imperial Hotel Apartment
Off Khalid Bin Walid Road, Burj, Dubai

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 4 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Imperial hotel is a budget hotel with outdated appliances. The hotel is about 900m from the Burjuman metro station and have few super markets around.
Stayed 8 nights in Jan 2019

8/10 Good

Luid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time !!!
Nice space in apartment , utensils were great.... enjoyed my cooking
Stayed 10 nights in Oct 2018
Response from Jasim on Nov 8, 2018
Dear Sir / Madam, Good morning. Thank you very much. Look forward your further visit to our hotel apartments. Thanks and regards, Jasim

4/10 Poor

Joe, Boston

Disliked: Staff & service, property conditions & facilities, room comfort
Parking was limited to an area which was hard to maneuver in and out of the garage. They charged for internet per device. I rented a two bedroom apartment which only had one television which did not receive any popular channels and the ones that were received the picture was fuzzy. The toilets did not flush properly whereas you had to push the handle three times. Totally unhappy with the accommodation. Lcation was the best part of the hotel.
Stayed 2 nights in Sep 2018
Response from Management on Sep 12, 2018
Dear Guest Greetings At the outset we would like to apologize . we regret that we could not meet the service expectations which is not a Norm with us at Imperial Hotel apartment. We have taken the steps to ensure that re- occurrence does not take place .We would appreciate to give us another opportunity to serve you Best regards Management

6/10 Okay

kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Functional and well located
The hotel is very basic, it is very clean and the guys on reception were very helpful. Wifi was poor, the kitchen and bathroom had everything that you would hope for, but both need majorly updating. I did not have time to check out the spa or restaurant. The location is very good for a medium sized mall and metro. I realise that accommodation in Dubai is expensive, but in my opinion this place is over priced for its condition. This is a functional place, somewhere to sleep, not somewhere to relax.

6/10 Okay

Anirban, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in the heart of Bur Dubai
Great hotel with spacious rooms and nice locality. Walking distance from Burjuman Metro station. Easy availability of taxis. Only minus is there is no free WIFI, you have to buy from the reception.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Wrong adress on Expedia site. Hotel Totaly Burnt down
Stayed 7 nights in Jan 2019

4/10 Poor

yasser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
التكييف سيئ واثاث قدييم ومواقف ضييقه وقليله جدا
Stayed 2 nights in Jul 2018
Response from Management on Sep 12, 2018
Dear Guest Greetings At the outset we would like to apologize . we regret that we could not meet the service expectations , we have taken the steps to ensure that re- occurrence does not take place . We would appreciate to give us another opportunity to serve you Best regards Management