「Our room was huge! The hotel has historical exhibits throughout and was very centrally located. Looking forward to trying the new jazz place downstairs next time. Spa services were great! 」
「Great location… you can walk everywhere you want to go. Hotel is older but the rooms are nice. Everything was very clean and the bed was very comfortable. 」
「This hotel is up there with one of my favourite hotels I have stayed at for accommodation of family's and the facilities they offer. Couldn't fault a single part of our stay, we loved it so much we extended our stay by an extra night. The staff are so helpful and friendly and nothing is too much trouble. The downstairs basement with the games is a real bonus and something we made great use of with the children. 10/10」
「I really enjoyed my three nights; price point, staff service, just the whole vibe of a busy hotel.
I only really marked down a category because the place has a somewhat dated but sophisticated feel to it (spacious rooms with lovely views with ‘popcorn style ceilings’) …
Generous room service was nice (lots of towels) and even fun to just people-watch in the grand lobby and listen to the front-desk staff accommodate just about every customer; this place goes above & beyond!
Highly recommend a...
「We had a wonderful stay. The staff was friendly and helpful. We loved the complimentary snacks and drinks. We are definitely going back for another stay.」
「We love to stay here when visiting Black Mountain. The only thing I could say that might need improvement is the caulk in our shower. It needs replacing as it looked moldy.」
「This place is a GEM. The staff was so friendly. The rooms are super cute and historic. Everything is within walking distance and you can't beat the view of mountains in the background. Their restaurant was closed as they are getting ready to renovate the entire property. Nice little bar with anything you want really. The front and back porches are so nice to sit and enjoy a cool evening. We will for sure be back after the renovations! 」
