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"There wasn't A/C from what I could tell only a ceiling fan. Also it's not handicapped friendly even though there's handicapped parking. Only stairs here. The toilet in our room would barely flush toilet paper. However, the staff were VERY nice and helpful with altitude sickness remedies. It's not a bad property persay but it's on the old side and isn't 100% accommodating for everyone. Fantastic view of the lake and snow capped mountains though. "

"Outdoor hot tub was great! Great views and nice temp. Pool was a bit cold. We loved our stay there and will return "

"This is a great place. Very clean and the host was very attentive with letting us know if we needed anything. We will definitely stay here again."

"Great food at the restaurant, with awesome views. Super friendly staff, great location and nice hotel overall. Will definitely stay again. "

"The property was exactly as listed. Perfect location for our group gathered for my sons wedding."

"Some of the appliances had loose handles (faucet and sink), but overall great stay. Totally worth it! "

"I know they were upfront about the stairs but the stairs are uneven, steep and rickety, the stairs and deck need a lot of maintenance. Once inside it was clean and comfortable though. Lots of room. "

"Very unusual to have carpet in a bathroom other than that, everything else was dandy"

"The Gem of East Bay is the perfect size for a couple or perhaps four folks who get along really well. We stayed March 21 to March 28, 2026, and found everything to be very comfortable, clean, and well appointed. Other reviews mentioned road noise was bothersome, we did not find this to be the case and i slept with the window cracked open a few inches for fresh air. The complex was very quiet. The view of the reservoir with the mountains in the backdrop is stunning. Things to note: this is a second story unit. Laundry (pay with quarters) and clubhouse are located in the parking garage level (under level one units.) The clubhouse hot tub is very clean and wonderfully situated outside, to take advantage of the gorgeous view. The owner was excellent regarding communication. We would stay again. Cheers!"