シエラレオネのスパのあるリゾート & ホテル

「Few staff members can speak English. No reply to emails. Even though my schedule was extended, the room key suddenly stopped working. The restaurant is expensive.」

「Overall hotel experience 7.5/10 The suites, view, and balconies are very nice but the hotel is roach infested; 3 came running out within 20 minutes of being in room and a few every day but all in kitchen and bathroom none in room that I saw at least. Also, someone took a dump in my room right before I checked in. The utilities in room and room layout look exactly like pictures but my washer/dryer didn’t work and no one knew how to fix it. Food: 9.5/10 no complaints on food but room service order...

「Housekeeping could be improved - towels provided creamy Breakfast very good Staff very courteous and helpful」

「シャワーヘッドを清掃時にこわしても、そのままで２度もレセプションに修繕をお願いしても何もしてくれず、3度目でようやく対応された。またチェックアウトをお願いしたときも、あとから来たチェックインのお客を優先し、10分程度待たされた。レセプションの対応にがっかりした。」

「The room was spotless and good size. Staff were professional and helpful. Everything we needed was provided 」

「The owners were amazing. When a problem arose, they sprung into action to assist. I’d stay here again without hesitation. Expedia on the other hand is a horrible organization that does nothing to assist when there is a problem. They promised a call back and lied as they never called when requested. Don’t book with Expedia but do stay at Tariq’s resort. The owners truly care for your business and experience. 」

「The service was excellent. The rooms are cleaned every day by very attentive staff. Ask for anything - you get it within 5 mins. The Operations Manager Sunil is very pleasant and responds quickly. I would give Sunil and the staff an A . The variety of food at the restaurant was ok. One area for improvement is the gardens around the chalets. At the time we went they were a little unkempt. I think we went in the slow season. This however did not take away from our fun.」