"The staff is good but speak very limited English, the building has seen better days but the inside is in better shape than the outside. The rooms are clean but not very modern. The location is pretty good for transportation as it is a hub of sorts but I would prefer to stay around chunxi road which is one subway stop away."
"The staff is good but speak very limited English, the building has seen better days but the inside is in better shape than the outside. The rooms are clean but not very modern. The location is pretty good for transportation as it is a hub of sorts but I would prefer to stay around chunxi road which is one subway stop away."
"Room ventilation does not work, so had to open window to keep it cooled with fresh air. Front desk staff was helpful, able to receive package delivery on behalf of me. Unfortunately the hotel could not accept international visa credit card so had to pay cash. Would like to call on the hotel to be more environment friendly, there is no need to change towels every day, but housekeeping staff was trained to clean up rooms every day despite saying no need. There is not much around the hotel, nearest...
"Room ventilation does not work, so had to open window to keep it cooled with fresh air. Front desk staff was helpful, able to receive package delivery on behalf of me. Unfortunately the hotel could not accept international visa credit card so had to pay cash. Would like to call on the hotel to be more environment friendly, there is no need to change towels every day, but housekeeping staff was trained to clean up rooms every day despite saying no need. There is not much around the hotel, nearest...
"Amazing staff! They offered me an upgrade for free when I arrived. On my birthday they brought me cake and gifts. Definitely the best professional, compassionate and accommodating hotel staff I have ever experienced! "
"Amazing staff! They offered me an upgrade for free when I arrived. On my birthday they brought me cake and gifts. Definitely the best professional, compassionate and accommodating hotel staff I have ever experienced! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This was one of the best experiences we have had in our global travels. The iniative of the staff in anticipating our needs and constantly surprising us with extraordinary service overwhelmed us.
This was one of the best experiences we have had in our global travels. The iniative of the staff in anticipating our needs and constantly surprising us with extraordinary service overwhelmed us.
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
This is the best hotel we’ve had during our trip in China. The room was very spacious, beautiful, and had great mountain views. We stayed on the 8th floor, so the view was even better. The breakfast was amazing with a wide variety of choices. The staff were very kind and even allowed an extra person without any additional charge. Best hotel!
This is the best hotel we’ve had during our trip in China. The room was very spacious, beautiful, and had great mountain views. We stayed on the 8th floor, so the view was even better. The breakfast was amazing with a wide variety of choices. The staff were very kind and even allowed an extra person without any additional charge. Best hotel!
Other than the pandas and the Sichuan food, the Grand Hyatt was easily one of the best parts of our trip to Chengdu. First of all, the hotel just opened in early 2016. Everything feels clean and almost new. More importantly, the service was so good, it had us scratching our heads. The staff were full of smiles, friendly, responsive and helpful. They didn't always have the best or most accurate advice so I would double check things, but they always tried hard. We got a Grand Suite with two twin...
Other than the pandas and the Sichuan food, the Grand Hyatt was easily one of the best parts of our trip to Chengdu. First of all, the hotel just opened in early 2016. Everything feels clean and almost new. More importantly, the service was so good, it had us scratching our heads. The staff were full of smiles, friendly, responsive and helpful. They didn't always have the best or most accurate advice so I would double check things, but they always tried hard. We got a Grand Suite with two twin...
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Hanze
Reviewed January 18, 2018Reviewed January 18, 2018
Beautiful Hotel. Love all the curves in the lobby and in the rooms. I had requested an early check-in and this was accommodated. Staff went above and beyond. Even sending someone to my room with ice for a foot injury, and to take a room service order after translating the menu into English for me. Breakfast buffet was excellent. There is no restaurant in the hotel for dinner. But one is immediately adjacent. Room itself was large, dark, and quiet for sleeping. Comfortable bed. The large...
Beautiful Hotel. Love all the curves in the lobby and in the rooms. I had requested an early check-in and this was accommodated. Staff went above and beyond. Even sending someone to my room with ice for a foot injury, and to take a room service order after translating the menu into English for me. Breakfast buffet was excellent. There is no restaurant in the hotel for dinner. But one is immediately adjacent. Room itself was large, dark, and quiet for sleeping. Comfortable bed. The large...
Very good stay, hotel was clean and comfortable. It is far from the city center but you can find good places to eat and transportation around the area. Staff was very helpful and the gym was a great addition. comfor
Very good stay, hotel was clean and comfortable. It is far from the city center but you can find good places to eat and transportation around the area. Staff was very helpful and the gym was a great addition. comfor
I booked this hotel for my husband and in-law's visit to Yibin. The staff at the front desk worked very hard to make sure they got everything correct. The room itself was very well designed. Very clean, spacious and quite. There are also excellent restaurants for both Asian and western food on third floor. Great cooks and wonderful service. The hotel is definitely much better than the average Crown Plaza in the U.S. Highly recommended. I will definitely book again if I am back to visit...
I booked this hotel for my husband and in-law's visit to Yibin. The staff at the front desk worked very hard to make sure they got everything correct. The room itself was very well designed. Very clean, spacious and quite. There are also excellent restaurants for both Asian and western food on third floor. Great cooks and wonderful service. The hotel is definitely much better than the average Crown Plaza in the U.S. Highly recommended. I will definitely book again if I am back to visit...
Very nice hotel with very good breakfast and resturants. Off in a quiet neighborhood, but inexpensive taxi ride to many tourist sites. Not a well known hotel for taxi drivers. We had to provide directions numerous times.
Very nice hotel with very good breakfast and resturants. Off in a quiet neighborhood, but inexpensive taxi ride to many tourist sites. Not a well known hotel for taxi drivers. We had to provide directions numerous times.