Second stay this time, staffs are kind and professional, delicious breakfast with lots of choices, also the Chinese restaurant at 3rd floor provides good food too
Ning
2025 年 5 月に 5 泊滞在
10/10 (非常に良い)
WENZHE
2025 年 4 月 22 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
WENZHE
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
CHEN
2025 年 2 月 10 日
CHEN
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
CARMEN
2024 年 11 月 9 日
CARMEN
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
gary
出張
2024 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay was amazing, the staff is exceptional, polite and very accommodating. The manager went beyond my expectations and was also there to help me with daily excursions, translations and even helped me purchase a speaker last minute and have it shipped to the hotel in time for my daughters water polo game. 100% satisfied and would highly recommend this hotel.
gary
2024 年 9 月に 9 泊滞在
8/10 (良い)
Guang、Killarney Heights
カップルで旅行
2024 年 9 月 7 日
良かった点 : 清潔度、設備とサービス
I stained the hotel from 27th-31st August 2024. The swimming pool was full of kids all the time, looks like the pool had been turned into a children swimming school. In front check in desk area, staff members were try to sale their “Moon Cake” to you on your arrival. The “check in boy” told me that he can upgrade my room, but need to pay extra 480 Chinese RMB, then I can get free moon cake, but I need to transfer the money into his private WeChat account, required to add my private WeChat account with him. I think Hilton should look at that issues regarding the swimming pool usage and staff member education regarding privately sale goods to their customers. But hotel room is clean, lady cleaner is very friendly, other staff members were not too bad.
I recommend this hotel to others because it's located in a nice place in town in Chengdu and near the rail station, and nearby restaurants and shops. My stay was outstanding, the fitness center was great, with various amenities in there, and with a friendly receptionist there. The maids went the extra mile in cleaning, even wrapping up my plug cords for my iPads and phone, and the entire staff were very pleasant, courteous, and bilingual.
Andrew
2019 年 11 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facilities were very good. The staff's English could be better. The concierge service was adequate, but could be improved.
宿泊されたお客様
2019 年 10 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 24 日
宿泊されたお客様
2019 年 10 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 10 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Newly built hotel, great services.
The concierge and front desk are very helpful. Definitely will recommend to my family and friends.
宿泊されたお客様
2019 年 9 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張
2019 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property and location. Superb room. Dinning room was excellent.
宿泊されたお客様
2019 年 9 月に 6 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 15 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 6 泊滞在
10/10 (非常に良い)
YUPING
2019 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
寬敞舒適
飯店大廳明亮,房間寬敞,住起來很舒適
YUPING
2019 年 9 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
宿泊されたお客様
2019 年 8 月に 2 泊滞在
6/10 (普通)
Marks
家族旅行
2019 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at this newly built hotel is overall pleasant. The staff are very attentive, and always very willing to help, specially the doormen crew who gave us heartfelt help thorough our stay. They seem really motived and well trained. One of them named James even made extra effort to help us with taxi.
The only thing that bothered us is the sound proof of the rooms and the hallway. We had noisy neighbor who came back to their rooms at 3 AM and 1 AM the other night. We had two sleepless nights in a row.