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「Poor skill of the front desk person for the non-Chinese guest. Took too long for check-in even we had the reservation via Hotel.com. They insisted to pay the hotel fee at the check-in time. I told them that I already paid via Hotel.com but they didn't listen to me. So I had to pay. I am very angry. And it took 35 min. bus ride from the airport to the hotel. It is too far from the airport. I would rather to stay inside the city.」

「値段高い」

「客室は清潔だった」

「空港からほど近いので、街の真ん中という感じはありません。」

「This accommodation is very convenient and economical as a transit hotel. They provide free shuttle bus service. Please take note that you need to ask at the information counter close to the Entrance 13 inside the Chengdu Airport. I didn't notice the counter and went out from the airport, then I was in a trouble a little. Shuttle bus driver was kind to me. Check-in process was very quick. Soon after check-in, hotel staff asked me about my flight schedule of the next day and arranged their return...

「The hotel is very clean and the room are spacious. Breakfast was a plus. The Front Desk staff were amazing and very helpful. They went out of their way to help us with the Panda Base tickets. Even right up till check out. They arranged our airport transfer without a problem. I will definitly return here and will recommend it to my colleagues. Congratulations and well done. Best regards Edward 」