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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Chengdu

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Ritz-Carlton, Chengdu

Suite, 1 Bedroom, City View | View from room
Indoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds
Buffet
Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
610017, Sichuan, Chengdu, 269 Shuncheng Ave, Qingyang District
  • Popular LocationTianfu Square10 min walk
  • Popular LocationTaikoo Li Shopping Center3 min drive
  • Popular LocationWide and Narrow Street4 min drive
  • AirportChengdu (CTU-Shuangliu Intl.)27 min drive
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Room options

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | LED TV

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, (135)
The price is ￥16,619
￥19,379 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Chengdu

Located in Chengdu City Centre neighborhood, The Ritz-Carlton, Chengdu is connected to a shopping center. Wenshu Monastery and Tianfu Square are notable landmarks, and travelers looking to shop may want to visit Taikoo Li Shopping Center and Wide and Narrow Street. Sichuan Museum of Science and Technology and Jinli Street are two other places to visit that come recommended.
Visit our Chengdu travel guideOpens in a new window

What's nearby

  • Tianfu Square - 10 min walk
  • Wenshu Monastery - 2 min drive
  • Taikoo Li Shopping Center - 3 min drive
  • Chengdu IFS - 3 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 17 min walk
  • Shuangliu Intl. Airport (CTU) - 28 min drive

Restaurants

  • Club Lounge - 1 min walk
  • 潼聚泉御房粥品 - 3 min walk
  • 六和豆浆 - 2 min walk
  • 太平洋咖啡成都富力天汇店 - 7 min walk
  • 香荟全天候餐厅 - 1 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel near Tianfu Square
Located close to Sichuan Museum of Science and Technology and Wenshu Monastery, The Ritz-Carlton, Chengdu provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to reflexology, a facial, or a deep-tissue massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has a bar, a business center, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a spa tub.
Other perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An electric car charging station, meeting rooms, and luggage storage
Room features
All 350 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 253 to 253 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Dining Room
  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,464 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253–253 for adults, and CNY 0–253 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on May 26, 2024 start from ￥16,619, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Chengdu?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Check-out is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Taikoo Li Shopping Center are also within 2 mi (3 km). Luomashi Station is 17 minutes by foot and Wenshu Monastery Station is 20 minutes.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 194 reviews" "
Rating 8 - Good. 25 out of 194 reviews" "
Rating 6 - Okay. 8 out of 194 reviews" "
Rating 4 - Poor. 2 out of 194 reviews" "
Rating 2 - Terrible. 1 out of 194 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel smelled great. it's not the overwhelming perfume or potpourri, but a pleasant smell of tea leaves. The breakfast was so great with so many varieties. All their staff were super friendly and courteous. I want to give a special thanks to Robert tending the the first floor. He's a hero in helping me navigating through the transportation system and my itinerary in China. Overall, a lovely experience. I wish I had more time in this hotel as I only stayed two nights.
Stayed 2 nights in Apr 2024

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect very clean and nice wilp do it again staff very nice and helpfull
Stayed 1 night in Mar 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this hotel and it's friendly staff members. the room is comfortable and clean. will definitely come back next time
Stayed 4 nights in Apr 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and v good restaurant. A very nice club room especially when returning from a tiring day
Stayed 2 nights in Apr 2024

10/10 Excellent

Srdjan, Athens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, we stayed in the club suite, absolutely gorgeous. The club restaurant is nice, decent food, good wine great service. The signature Chinese restaurant on the 26th floor is just average, not worth the price and the effort.
Stayed 4 nights in Mar 2024

10/10 Excellent

mingfeng, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

mingfeng, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
It will be better if the internet connection is faster.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chenwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with five-star services, most of which were complimentary with our booking, super proactive and respectful staff, and amazing room overlooking much of central Chengdu. Also wonderful buffet breakfast. For someone more accustomed to American price points, the cost per night was an absolute bargain. I’ll end by saying this property got review bombed somewhat on Googs (looks like a lot of the 1-star write-ups complained about cleanliness), but everything including room condition and overall hygiene were 5/5 for me.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. sometimes I smell cigarette in my room even though it’s non smoking
Stayed 1 night in Dec 2023

10/10 Excellent

Chengyu

Liked: Cleanliness, staff & service, property conditions & facilities
the people in loby was very nice and always try to service you or help you solve problem. pretty professional. I flew 19 hours and laned in the early morning, I know the normal check in time was 3 pm, however they try their best to have the room ready for me in about less than 30 minute.
Stayed 2 nights in Dec 2023