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I found that the room I was so call " upgraded " it had what I would call the minimum standard expected on my last trip I was given a room that didn't even have a coffee maker . This makes me think that the hotel is running two types of room for a budget price for Expedia and only when ones complains ...

Very convenient location. Comfortable bed. Good gym.

good service and fantastic location and friendly and helpful staff

Great customer service from Tom. Gorgeous hotel at a affordably price

For a one night near the airport for a family of four adults, the family room was good.

Great service & location,good experience all round.

Loved the view from our room, especially the Saturday night fireworks in Darling Harbour.

Fantastic, friendly staff. Nothing was a bother to them and they were happy to help. Beautiful rooms and amenities. We loved our stay and wished we could stay more than one night!

Wonderful bed and helpful staff.Breakfast was too much to est for one person.

Great location to Darling Harbour and city centre. Rooms were clean and service was good.

Great hotel in a great spot. Room was clean with a great shower! Props go to the concierge team for making us feel like royalty.

5mins walk from Museum station and hyde park. nice cafe is just next to the hotel. shower room was not cleaned well but other than that the rest were fine. the room was spacious with small kitchen area. I relly liked its location so i will definitely stay again here whem I visit next year