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Novotel Sydney International Airport Hotel

Photo gallery for Novotel Sydney International Airport Hotel

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Novotel Sydney International Airport Hotel

UNESCO Sustainable Travel Pledge

Novotel Sydney International Airport Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2205, NSW, Wolli Creek, 22 Levey Street

Explore the area

  • Popular LocationCahill Park4 min walk
  • Popular LocationKogarah Golf Course5 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)3 min drive
  • Popular LocationMeriton Retail Precinct Mascot Central5 min drive

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About this area

Sydney

Novotel Sydney International Airport Hotel is located on the riverwalk and in a walkable area with good airport proximity. The area's natural beauty can be seen at Hyde Park and Coogee Beach, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Check out an event or a game at Qudos Bank Arena, and consider making time for Taronga Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and ecotours.
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Map

What's nearby

  • Cahill Park - 4 min walk
  • Kogarah Golf Course - 5 min walk
  • Meriton Retail Precinct Mascot Central - 5 min drive
  • Rockdale Plaza Shopping Centre - 6 min drive
  • Enmore Theatre - 8 min drive

Restaurants

  • The Marke Kitchen & Bar – Restaurant offering regional cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • The Marke Bar – Lobby lounge offering regional cuisine. Open daily.

Getting around

  • Wolli Creek Station - 12 min walk
  • Sydney Arncliffe Station - 16 min walk
  • Sydney Airport (SYD) - 3 min drive

About this property

Novotel Sydney International Airport Hotel

Eco-friendly Sydney hotel in Wolli Creek, near Cahill Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/café, and self parking. All 271 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Novotel Sydney International Airport Hotel offers 271 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 15 per night)
  • Extended parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM - 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 28.50 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business center
  • Conference center (9289 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 120
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up

Renovations and closures

This property is closed from June 30 2021 to November 30 2021 (dates subject to change).
The property is closed during October, November, December, January, and February.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 8.50 per person (one-way)
  • Airport shuttle fee per child: AUD 8.50 (one-way), (up to 18 years old)
  • Covered self parking fee: AUD 15 per night
  • Extended parking fee: AUD 15 per night
  • Late check-out fee: AUD 120 (subject to availability)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Hotel Sydney International Airport
Mercure Sydney International Airport
Mercure Hotel Sydney Airport
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Sydney International Airport Hotel Wolli Creek
Mercure Sydney International Airport Hotel
Novotel Sydney Airport
Novotel Sydney International Airport Hotel Hotel
Novotel Sydney International Airport Hotel Wolli Creek
Novotel Sydney International Airport Hotel Hotel Wolli Creek
Novotel Sydney International Airport formerly Mercure Hotel
Novotel Sydney International Airport formerly Mercure
Novotel Sydney International Airport (formerly Mercure) Hotel
Mercure Sydney International Airport
Novotel Sydney Mercure

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 363 out of 994 reviews
5 - Excellent 37%
Rating 4 - Good. 384 out of 994 reviews
4 - Good 39%
Rating 3 - Okay. 145 out of 994 reviews
3 - Okay 15%
Rating 2 - Poor. 83 out of 994 reviews
2 - Poor 8%
Rating 1 - Terrible. 19 out of 994 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in easy check out will be back for sure
Stayed 1 night in Nov 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting I got there couldn’t use pool after putting in filter pool No Netflix Receptionist rude Moved to another hotel with Novotel Manager Ben authorized a refund and wotif won’t refund Please do not book with them I’m a single mum two kids
Stayed 1 night in Oct 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food service when most hotels have nothing. Room was very clean and comfortable.
Stayed 1 night in May 2020