マクヘンリー郡 ホテル

「Very noisy hallways woke me up in the middle of the night. Normal speaking voices were easily heard in my room.」

「The lake view was the only nice thing. Room had nothin. A bed and small table with chair. No phone to contact office, no fan, no TV, no refrigerator, no internet / WiFi, no in-room bathroom, no sink, no mirror, a detached head board, two flat pillows looked already used.」

「The property had everything that I needed. It is located conveniently to the local restaurants, Chicago Metra train station, and was close to the Illinois Railroad Museum, which was my primary reason for going here. The room was clean, quiet, and sufficiently setup with the basics like towels and cleansing products. The breakfast bar was setup nicely with foods that I liked.」

「our stay was amazing the hotel was so clean friendly staff」

「I mentioned twice that I was leaving 1 day early and dropped key, but was still charged for extra day. There was no shampoo when I took a shower in the refilled bottles. Then, when reported they took all the towels except one which I used for the rest of the trip as I was out early and back late. Also, the security door was non functioning. Overall, cheap, but crummy. As the only place in town, they could do better.」

「I was very disappointed with my stay at this hotel. The complimentary breakfast was good, which was one of the few positive aspects of my experience. Unfortunately, housekeeping was a major issue. My room was not cleaned for the entire week I stayed there. After the third day, I contacted the front desk and was told a request would be entered into the system for my room. The following day, nothing was done. I then spoke with the manager, who blamed a new system update for the housekeeping...

「The room was very clean. The staff was friendly & professional. Breakfast was good also.」

「Location was wonderful. Staff was fine. Needs to be updated. Good value for the money」

「Great location to the surrounding towns....」

「フロントでの対応、部屋の清潔さは非常に良かったです。」

「Breakfast is included???? Only waffles. Coffee??? Bad quality. Rooms okay. Bathroom not the best. Only stay for one night and check out」

「Convenient location. Unfortunately, there were people smoking in front of the entrance and in the building. The wall in our room was smeared with an unknown substance.」

「A wonderful family-friendly experience with such kind hosts. They have some ducks that wonder the property and had left lettuce out for use to feed them. The continental breakfast was perfect with warm fresh from scratch muffins in the morning. I would 100% recommend!」

「It was very pleasant to stay at.」

「Great staff and very accommodating, thank you」

「The host was great! The room was beautiful and the decor was so fun. I would stay there again. Thanks! 」

「Beautiful view and host was wonderful to work with!」