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"Beautiful property! Right on the beach were we could see sea turtles from our balcony! Clean, super helpful and polite!"

"We stayed at Grand Wailea in May 2026. Here's what we thought about it: Good: ---The grounds are gorgeous ---The pool was clever and lots of fun ---The staff was helpful Bad: ---Greed, greed, greed I've never been to a place that seemed so intent on extracting my last dollar from me so ardently. Here are some examples: ---Two pizzas from the take-out restaurant: $70 ---Required valet parking: $75 per day ---Renting a cabana for the day: starting at $650 ---Italian restaurant: hard to walk out without spending $100 There are others, but you get the point. This leaves aside things like the mandatory resort fee. Other reviewers have commented on the inability to get a spot by the pool. We came in low season, and we still didn't bother to try to find a place till 2PM. A big part of the problem is the space taken up by those ludicrously-price cabanas. If those vanished, I'm guessing they could add 25% to the number of pool chairs available. Bottom line: the place is gorgeous (though our room was pretty old and minimally furnished), and the pool is great fun. But unless you are willing to part with lots of money without worrying about it, don't come here. And I'm guessing high season crowding must be insane."

"Like always four season has the best service."

"I was not pleased with the way they handled our room check in . We got there at 3 then we was told our room was not ready , she tried to offer a different room which cost less then when I bought it up she tried to offer me 130. 00 we was way off from what I paid for my original room . Then we had to wait almost 5 hrs to check into our room . By that time we was sleepy and tired. Then we went to the infinity pool on the resort which was 250 pp and it was to include a massage . Well when we got there the massage lady left . Now I don’t want to make it seem if colored mattered but they definitely made us feel like it did being we was the only black people on the resort . So overall would I go back no "

"Everything was great"

"Staff is very helpful and full of aloha! Really nice pool and and the beach is just a few steps away. Our room was on the newer section of the property and it was excellent."

"Overall staff was very helpful from the beginning to the end. Garden view was amazing for photos down to the beach side. It's a older hotel but kept it clean but just a little minor issue with the ice machine, but other then that it's a good hotel to stay at with everything is close by."

"Lots of things on property or close by, no need to leave the hotel"

"Perfect place to relax and enjoy! The snorkeling at their beach was amazing and saw so many turtles! Definitely will be returning here!"