アリゾナ州のオールインクルーシブのホテル

「Friendly Staff」

「朝8時までのチェックアウトであればリゾート料金は$10という話しだったのですが、4:30にチェックアウトして$25の料金を徴収されました。 意味が分かりません。」

「Karol checked me in. She was nice. Just make sure when you book through Expedia to speak up about everything you have already paid for! My room wasn’t all the way clean when I arrived. Crumbs were on the table and something was by the sink. They have a sms system so you can message them about anything 24/7 and they respond no later than 3 minutes. The entire staff was welcoming and nice. It was my first time in Arizona and my first time solo traveling. I HIGHLY recommend. If you goto the spa...

「The property itself has charm, but a few issues really impacted our stay. Most notably, we found two roaches in our room and they were German cockroaches, not the "palmetto bugs" staff tried to attribute to recent palm tree trimming nearby. To their credit, staff did acknowledge that explanation wasn't really an excuse, but the resolution fell short: we were told housekeeping wouldn't address it until checkout (which was the next day), meaning we had to deal with it for the remainder of our...

「Even as busy as the resort was for July 4th, the staff were super pleasant & accommodating. Room was clean, spacious & the AC was ice cold! The event they put together to celebrate the holiday was really nice & enjoyed by all!」

「Lovely stay」