De Krakeling

Hotel itself good and great for metro connection to the city centre. The area immediately outside the front door was pretty disgusting though - rubbish, including dirty nappies and a mattress were just left lying there for our whole stay. I understand that the hotel isn’t responsible for household waste in the neighbourhood but basic respect for customers and pride in appearance surely should mean someone from the hotel could take measures to stop guests not having to tip-toe through rubbish just to get to the metro 100 metres away.

From checking in to providing information, the staff went above and beyond to make my stay enjoyable and memorable.