Find hotels near DLF Downtown Chennai, Chennai from ￥2,031

"Didn’t use the pool"

"I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏"

"Basic needs for those who stay like providing towels, soap absent. Locationwise good. V Ramachandran 090326"

"Very helpful staff, great room, and excellent meals."

"All mod cons. Very quiet indeed, despite overlooking a busy road."

"Toilets were not clean Bed sheet are dirty. I was travelling from London and not anticipated such a poorly run hotels. This condition is accepted for local crowds but not for people travelling from overseas. "

"Courteous staff, all the amenities were as advertised. When travelling with children, we found the kitchen to be tremendously useful. "

"Very small room and hotel staff is not good room service not available very poor hotel and staff"

"NOTHING........I actually CAN NOT believe you people represent this hell hole. I will be putting it all over social media how shocking everything was! Nothing like the pictures at all. No towels, No toilet paper, no clean linen, filthy, disgusting even bathroom. Shocking unfriendly management and no working fridge. That Expedia actually represents them is shocking you should be embarrassed. I let yesterday at 12. I sat at airport till my flight at 1:30 this morning. My money should be reimbursed on property burnt to the ground. "