Find hotels near Crossroads Art Center, Richmond from ￥11,140

"I want to start this by saying, I’m a Hilton rewards member and frequent their hotels as I travel for business. The Graduate did not live up to their typical standards. The bathroom had no toilet paper holder so you just had the tp on the granite counters that condensate when the shower is running because the exhaust fan didn’t work. The shower basin was covered in these black stains as if someone just dyed their hair in there. There was only one towel on the rack but there was one other one under the sink. When I pulled it out a clump of hair came with it. There was also no ice or vending on our floor even though there was signs and hookups. Now we were barely in the room and it was fine enough to sleep in but didn’t live up to my expectations for Hilton. We called ahead and were told the rooftop bar would be open which is part of the reason we chose this hotel over others but it doesn’t open until next week. Food was decent and the restaurant but there’s better/cheaper options right outside."

"Breakfast was decent. Elevators a little slow. WiFi movies could have been better. Front desk service was friendly. Location was good. Hallway smelled a little stale but otherwise budget friendly. Beds were clean and comfortable."

"The hotel was clean and was close to everything Richmond had to offer"

"I booked my reservation through Expedia. And I chose book now, pay at property. The day of my check in the hotel tried to run my card information without my knowledge and consent. I made 3 reservations for myself and other in my party, and they tried to run my card for all 3 before we had even checked in. And because the payment would not go through they cancelled the reservation. When I got to the hotel, the staff member said it was their policy to run a card to see if payment would go process. I stated I booked through Expedia and my payment should not have been ran until I checked in and I authorized any transactions. I have never had a hotel do that before. The hotel also had a bad odor. It was very stale and a scent of mildew. Our bed was very uncomfortable and squeaky. The room and bathroom did not seem very clean. The staff wasn't very knowledgeable of questions asked. This hotel was rated an 8 - very good, and from the pics it's looked like the rating matched. But I would rate this hotel a 6 - average. If I have a choice I would not stay at this hotel again. "

"Great hotel. Only complaint is parking spaces are very tight"

"Elevators constantly not working over and over "

"It is convenient to local restaurants and some sights. Very close to the diamond."

"The home is in a wonderful neighborhood and was exceptionally pet-friendly, which made our stay even more enjoyable. It was stocked with everything we could possibly need, and Mei was an incredibly responsive and thoughtful host throughout our stay. We truly appreciated our time here and hope to have the opportunity to stay again. Thank you, Mei!"

"The house was lovely! It was exceptionally clean, had everything advertised, pictures were accurate, and the host was very welcoming and responsive. "