Residence Inn by Marriott Richmond West End

Property class: 3

Choose dates to view prices

Located close to University of Richmond, Residence Inn by Marriott Richmond West End provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
The current price is ￥17,718
￥20,603 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a TV on a stand, and a small table.

Studio, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(36 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a curtain.

Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a curtain.

Suite, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

A bathroom with a shower, a sink with a mirror, and a toilet.

Studio, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 883 reviews
The price is ￥17,159
￥19,952 total
includes taxes & fees
Nov 8 - Nov 9
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About the neighborhood

Located in Richmond, Residence Inn by Marriott Richmond West End is in the business district. Altria Theater and The National are cultural highlights, and travelers looking to shop may want to visit Carytown and Short Pump Town Center. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Richmond travel guide
Map
23230, VA, Richmond, 2121 Dickens Rd

What's nearby

  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    12 min drive - 10.9 km
  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    13 min drive - 15.4 km
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    15 min drive - 13.3 km
  • Bowlero Richmond
    2 min walk - 0.2 km
  • Colonial Shooting Academy
    14 min walk - 1.2 km

Getting around

  • Richmond Staples Mill Road Station
    9 min drive
  • Richmond Intl. Airport (RIC)
    23 min drive

Restaurants

  • Taco Bell
    19 min walk
  • Golden Unicorn
    17 min walk
  • Sonic Drive-In
    19 min walk
  • Mission BBQ
    17 min walk
  • Waffle House
    20 min walk

About this property

Residence Inn by Marriott Richmond West End

  • Hotel near University of Richmond
  • Located close to Carytown and Maymont Park, Residence Inn by Marriott Richmond West End provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
  • You'll also find perks like:
    • A seasonal outdoor pool along with sun loungers
    • An outdoor tennis court, self parking (surcharge), and express check-out
    • Outdoor furniture, a TV in the lobby, and barbecue grills
    • Smoke-free premises, luggage storage, and a computer station
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 80 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
    • Shower/tub combinations, free toiletries, and hair dryers
    • 43-inch flat-screen TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Frequently asked questions

Does Residence Inn by Marriott Richmond West End have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Richmond West End?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond West End on Nov 1, 2026 start from ￥17,718, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Richmond West End pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per night.

What time is check-in at Residence Inn by Marriott Richmond West End?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Richmond West End?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond West End located?

Situated in the business district, this hotel is 2.5 mi (4 km) from University of Richmond and within 6 mi (10 km) of Carytown and Virginia Commonwealth University. Richmond Raceway and Maymont Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Richmond West End Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 198 out of 454 reviews
Rating 8 - Good. 116 out of 454 reviews
Rating 6 - Okay. 69 out of 454 reviews
Rating 4 - Poor. 31 out of 454 reviews
Rating 2 - Terrible. 40 out of 454 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great breakfast pool area very nice rooms clean and spacious great stay 👍
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and well equipped suite, friendly staff willing to go the extra mile.
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
The room was clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff very helpful and professional at check-in.
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and I loved the property.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool, which was highlighted on the website, does not open until Memorial Day. Hotels.com included free parking in cost, but place tried to charge an extra $10. I asked that they resolve this between themselves and I paid what I had agreed to pay via my hotels.com reservation. Room was very nice and comfortable and the breakfast was great. Not a bad place, just some frustrations.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to everything
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment-style rooms. Good breakfast.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff excellent, room spacious but location was very noisy. My room was right behind the Bowlero parking lit so even though I went to bed after 11pm, I was awoken 3x from extremely loud music (from nearby cars). The hotel does their best I think but I would not stay here again. Also rooms accessed from the outside.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Nice bed

Comfortable bed
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a conference in Richmond and this room was perfect. It was clean, mostly quiet with a comfortable bed, a great kitchen and a nice work-living area.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was fantastic!

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

They did not clean the room daily I was told they do it every 3days The lady in dining room was very friendly and helpful
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little bit worried about this hotel after I saw so many bad reviews. However, it turns out it was more than I expected. The only thing is that the rooms are a little bit old, but they are spacious and clean. The hotel is safe because it has a new fence built. The breakfast is awesome. The staff are friendly and helpful. Overall it was a great stay for my family.
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Staff & cleanliness=5 stars, but rooms =janky AF

The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open. On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Amenities
Safety could be improved a lot, and staff’s urgency about it. As far as room and space and amenities top notch and convenience of location I was very happy. In this weekend alone there was a shooting that resulted in a homicide because of a party in one of the rooms and then those morning when we were packing our car the room below us started fighting which led to a man threatening another man with a knife while my kids were a few feet away. Staff was right there and didn’t call police the lady at front desk said they were not going to let them check back in today. At check out my husband let manager on duty know the severity and police were finally called.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Disliked: Cleanliness, property conditions & facilities
The room looks exactly the same in real life. Everything is depicted accurately. The problem was that there were ants in the kitchen and bathroom during my stay!! There were multiple in the bathtub, too. They were crawling on the floor and the walls.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a "hotel" with hallways, but it is starting to need an update.
Stayed 1 night in Jul 2025