クール スプリングス ギャレリア ツアーとアクティビティ

The front desk staff was friendly and helpful, which was the one bright spot during my stay. Unfortunately, almost everything else fell short. Both the pool and hot tub were not working. My first room had a completely broken shower with no hot water at all. When I was moved to a second room, the shower was only slightly better—producing lukewarm water at best with no pressure. The bed was uncomfortable and had visible bug remnants, though the pillows were surprisingly comfortable. Without the kind staff at the front desk, this would have been a zero-star experience. As it stands, I would not recommend this place based on the condition of the rooms and the non-functioning amenities.