Congress Palace

Spent 2 nights here for a short break. Lovely hotel.... Spa was used both days and was lovely after long days sightseeing! Staff were very helpful and nothing was too much trouble.... Room was also excellent...spacious, comfy and had all amenities needed. It was rather warm in our room but we had a balcony so just opened the door. Didn't bother us enough to mention it to staff though! Breakfast was also good, plenty of choice and freshly cooked. All in all would definitely recommend!!

We had a wonderful week at the Palazzo Firenze by Baglioni Hotels & Resorts. The hotel is located a short walk from the center of Florence. The room was clean and quiet. The staff were so helpful, nothing was too much for them. Their recommendations for restaurants were also excellent especially the Natalino which was 5 minutes walk from the hotel.