Ciconia Vacations from ￥217,982

It was super loud, noisy and disturbing late at night due to a group of HS students. Several complaints were made. Staff often were unavailable late at night. No one answered the phone

Great staff, high-end hotel and rooms to match in a quiet stretch of neighborhood near city center.

Very clean and well appointed rooms, fantastic professional staff, superb food.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.