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"Gym was relatively well equipped and very clean! "

"Top knotch hotel. Friendly and helpful staff. Our room was a premier double with one king bed. It was large and very comfortable room. Great layout with a lot of space for luggage. Had a view of the city and Sapporo Station. Connecting walkway at basement level to Sapporo Station and subway lines. Shops and food along the corridor. Breakfast buffet was worth it. Lots of choices, both Japanese and American style. Freshly prepared omelets as well. Concierge recommended a great place to have dinner with a view just outside JR Station that was great without breaking the bank. Had a problem turning on our air purifier (language issue), called the front desk and a person arrived within 5 minutes to get it going."

"This is a beautiful property. There is a minor inconvenience that escalators to the onsen and pool are under construction but the elevator works. The natural hot spring baths are amazing and numerous. There are both dry and steam saunas. The grandkids had a great time in the pool with a water slide and played with other children. We had ryokan style rooms with tatami mats making this experience very traditional. The location is very convenient."

"Near to many eateries, JR Sapporo station only 5minutes away and walkable to Odori Park & Susukino shopping area. Perhaps rooms shld have more wall hooks to hang clothings "

"Location is very convenient for air travel. Facility is old but clean and comfortable. Although it’s inside air terminal but very quiet. Staff is friendly, breakfast is nice. Will definitely stay here for late arrival or early departure."

"great staff"

"The staff were helpful and friendly. The food and Park Bar were great. "

"Clean "

"Only stayed here for a night. Close to the station, convenience store across the street, late night ramen place down the block. Hotel has a lounge area and a public bath downstairs so definitely could stay longer."