Chile Vacations & Trips from ￥239,956

I stayed for ten (10) days! I was really amazed and impressed with Concha Y Toro. The staff (all the staff) were wonderful and extremely helpful. Tanya, Daniel and Andrea couldn't be nicer and more helpful. They saw to my every need and helped me out above the call of duty. They booked reservations for tours and helped me with local (lots of really good places to eat!) dinner... The complimentary breakfast and wine & cheese bar in the evening are above and beyond anything you'll see at a CHAIN HOTEL. DO NOT LET THE NEIGHBORHOOD SCARE YOU! It's more like a Boston college local community. Lot's of young people. I was nervous at first but quickly became quite secure walking around alone day and night. NOTE: Make sure you have WiFi at ALL times! I got caught twice without it and had to call an Urber. I found a local place that was kind enough to let me dial-in to their WiFi, but don't go out without it! BAD IDEA! I would stay at Concha Y Toro again!

We stayed for 4 nights at The Singular Patagonia. The owners and architects went all the way to transform this former meat processing plant into a luxury hotel. The presence of the old equipment is magnificent, and the views are spectacular. Running a hotel operation at such a remote location is very challenging. Creating an experienced service team is almost impossible, especially having the hotel closed 4 months per year. Although the staff is very friendly and helpful we experienced service issues every day. From an overheated bathroom to no water and from very slow check-in and F&B service to incorrect F&B items. To mitigate this service risk, it would require stronger guest service-oriented management and more automation (such as tablets for waiters). For this reason, we decided to skip The Singular in Santiago but would recommend to try-out the one in Patagonia, taking the above into consideration.

What an amazing staff that made sure I felt welcomed and taken care of during my whole stay! My room was spacious (I did upgrade to a large room) and the stay included a breakfast that made mornings relaxing and just what was needed to start the day. I highly recommend this spot the next time you’re in Santiago!

In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year.

Room was big and clean. Staff was courteous.