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"Very helpful staff, close to subway, restaurants and stores "

"Rooms are a great size! "

"Enjoyed our stay very much! The onsen facility is spacious and clean, our room was quiet and bedding was very comfortable. Their pajamas were most comfortable, wish we have the option to purchase them."

"3 mins to Hakata station very convenient "

"It was a great stay. Hotel is located within walking distance from train station, surrounded with good food and malls. The customer service was great. The slight down side was the small room size."

"Wonderful stay!"

"Great location, easy accessibility to metro and JR station. Room is modern and comfortable. There is onsen and rooftop pool though I would have very much preferred a gym than the pool."

"Very nice hotel, looks exactly the same as the photo on website"

"One of the best hotels we ever stayed in. Great location, super service by the excellent staff, especially the concierge team. They took extra care of my family by helping to fulfill all our requests. Arranged private transportation and tour for us. They were always with a smile and very friendly. The rooms were big and spacious and equipped with all the top quality amenities. Club lounge served a wide range of food with dedicated staff in attendance. We couldn’t ask for more. Thank you to the staff and management of Grand Hyatt Hotel. We will definitely recommend this hotel to our friends. "