Chianti Observatory

Clean modern hotel. Check in was quick and efficient with personal service although tech version available. Breakfast was plentiful with a good variety including eggs cooked to order. Room comfortable.

I’ve stayed at this property several times over recent years so I have seen changes - some good and some not great. The staff is very nice and helpful. That has always been my experience. The lobby changed to the first floor a couple years ago and is a much nicer welcome! The rooms are clean but found the bathroom to be very tiny in the section of the hotel we were in. No elevator to rooms means the poor employees have to lug heavy luggage up and down the long staircase for guests and I found this to be very disappointing. There should be a staff elevator to transport luggage. On route to our room I felt a bit like I was in a college dorm - with a hallway split between hotel rooms and I believe a school….not very appealing or at the caliber of the hotel. The rooftop bar views are quite beautiful but the only atmosphere is the views at sunset. I miss the old bartender who was quite passionate about mixology. My drink was overpriced and not so good.

Had a very relaxing holiday at this super luxury, boutique hotel. Stayed in a very nice superior courtyard view room which was spacious and quiet, with comfortable big bed and lovely shower. We had a very nice buffet breakfast each day, sitting overlooking the lovely pool, which had plenty of good quality sun beds surrounding it. Both dinners we had were excellent, one of which was the weekly special sushi menu. We received a fabulous personal service from everyone but especially Matteo, Giacomo and Chiara who all went above and beyond during the week we were there. Thank you- we will back!