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"The place was super clean, the staff was fenomenal, the restaurants were good. My 5 day experience was spectacular."

"The maintenance on this property isn’t the best. You can tell it’s older. The pool has little black things floating in it. The drinks barely had alcohol in them. Food safety was questionable since cheese and other perishables were left sitting out and you can see it sweating. The location is amazing, central to a lot and directly next to the ferry. The property was pretty. There was barely any AC, so be prepared to be hot. The room itself cooler, but everywhere (including the bathrooms, elevators, lobby, etc) was hot. It offers good beach access and kayaking /paddle boarding being included was nice. The staff were very kind, friendly, and extremely helpful. The food choices were ok. The buffet had better service, they were more attentive there. Limited entertainment but still very good for families. Overall, it was an ok stay. It’s ok for a quick trip, just don’t expect luxury."

"Not good "

"I love this hotel! It’s beautiful, and staff is very friendly. The location is incredible, everything is close by. I loved the room and the beautiful view. The food and drinks were amazing. I recommend this hotel 100%"

"Rooms were very spacious, nice and the room service was excellent. Staff were very sweet. Would recommend. Gym space was very nice and fully functional- you could do everything except power lift. Restaurants in the hotel very nice. Bathroom was spacious The only cons: bed was lumpy and the swimming pool was small and filled so not really usable. Facilities were a little old"

"The staff are the best!!!!"

"La neta, uno de los mejores de CDMX y tiene la conveniencia de distancia con el aeropuerto. He quedado varias veces y siempre es un gusto. Servicio excelente, hasta servicio a la domicilio tarde en la noche. 10/10."

"Got raped on the beach by 2 men while 4 attacked my boyfriend, told staff and concerige. Nothing was done, nobody cared. Completely unsafe hotel"

"10/10 loved all the restaurants and food was good. Bars were super fast and drinks were consistent. Entertainment was good, loved the bingo! Parties were a blast and easy shuttle to other resort where parties are held. Great music. Quiet side and party side for the pools which was amazing. Staff was very friendly and helpful. Only bad side is key cards for room got deactivated from being to close to our phones many times!"