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"We have stayed at several Riu in different areas and always had a good experience except this time...the front desk people, security people, concierge are very rude and condescending. You ask for help and the answer is "they don't know". The servers at restaurants are friendly and attentive"

"Favorite place in Cancun. We'll be back!"

"This resort was awesome, from the look to the cleanliness, down to the service, ten out of ten for me. I have no complaints and no issues with anything. I loved it and I will definitely be back "

"Had a great time at Riu as their resort was very clean, organized and all the staff were extremely accommodating to all my needs."

"Food was great, staff was helpful and the drinks were great tasting. Would definitely do again if we go without kids again"

"Best experience ever !"

"Gorgeous view, useful amenities like hair dryer, clothing iron, etc. Regularly cleaned pool. Beautiful breakfast area/restaurant. Very close by beach — 2-3 minute walk from rooms."

"This is the only place we will stay in Cancun. It has everything you need and the staff is extremely friendly. The rooms are clean and everything smells amazing. There is live music every night and the music by the pool changes throughout the week. The food is perfect and there is a wide variety to choose from. I could not recommend this place more!"

"Breakfast was wonderful, service was excellent everyone great, everything clean "