Cefala Diana Vacations from ￥54,911

Property was in an excellent location but it doesn’t have elevators and it was on a very uncomfortable second level with narrow stairs, so going up and down was uncomfortable

We stayed for four nights at the Palazzo Sant Agostino, which is centrally located in the Capo market area. Like much of Palermo, it is a very characterful (shabby-chic) building. Our first night was in Room 7 which is downstairs in the garden area - which was a bit dark and got quite noisy in the morning (as it is underneath where breakfast is served). However the staff kindly moved us to Room 3 on the first floor which was more comfortable. The staff were super helpful overall, providing advice on what to do/see in Palermo.

Very cute, very clean and reception so helpful with our questions. Location is amazing! Pedestrians only. Lots of shops and restaurants. Only complaint is the bed was uncomfortable, but I loved the memory foam pillows.

Now, THIS is a true 5 star experience! Magnificent hotel with a perfect location, unbelievably helpful staff and super clean. Perfect service, impeccable food, breakfast and everything else. If you want to stay in luxury in Palermo, this is where you go! Grazie Mille !

Unique property in a prime location (short walk to most cultural attractions, great restaurants around the corner). Made good use of the in-room hot tub. Very friendly and helpful staff :)