Casal di Principe Vacations from ￥257,323

The reviews threw me off for what I was expecting. Location is a 5 min walk from the train station but that walk was very questionable. Pictures do not show that the property is buried between allies with graffiti all over the walls. Left at 4am for a flight and there was trash all over the street. The area was one thing that is not in the hands of the hotel, but cleanliness is. The bathroom sink stunk of mildew which was awful. A simple drain clean and scrub could eliminate this, but instead you can see the gunk build up and most of all smell it! Imagine wanting to freshen up and getting hit with that smell. Brushing your teeth and washing your face was excruciating. Breakfast area seemed nice but was not able to experience it. Enjoyed the complimentary sweets at the entrance. Would not return to this location personally.

The hotel is not in Sorrento, but they operate a shuttle bus hourly. If you’re looking for town centre location, this is not for you. The hotel is set high above Sorrento and from the public spaces, commands sensational views across the Gulf of Naples, and an amazing view over Sorrento itself and Vesuvius! It’s a hard view to beat! The hotel & rooms are spotlessly clean, the bar and terrace all have amazing views and the swimming pool is lovely, although was almost bath temperature whilst we were there so ideal. We had partial sea view rooms with balcony on 1st floor (224 and 222 which our daughters had). The rooms really need updating as look very dated and the balcony and partial sea view were just not worth the extra money. Also no coffee/tea making facilities which is always a negative for me. However, beds were very comfortable and the rooms have AC. Restaurant was very good, although we ate quite simply (ie pasta!) and the bar was great - hotel prices obviously. Breakfast was excellent. Same dining room as dinner and a lovely space to eat in. Overall, we really enjoyed our stay and found the staff to be plentiful and universally excellent, in particular the receptionists. Note on travel: it’s worth taking a taxi or using the hotel airport transfer service. Public transport looks good on paper, but the trains are rammed. We did a trip to Pompeii by train and it was so crowded we got an uber back to the hotel. Costly but money well spent!

Hotel staff was very helpful , breakfast staff was great. Entire staff was very responsive and helpful. Property was nice and well maintained.

All the staff were excellent especially Marco and Antonio. The breakfast bar was amazing. Large variety and very fresh. A truly excellent experience

If I could give more than 5 stars for how friendly and helpful the staff was, I would. It's a lovely little hotel in a great neighbourhood. The entrance is deceiving, and it took us a little while to find it. The breakfast had a large selection.