「restaurant were not booked even with oral confirmations
Very humid inside the room
Can’t flash toilet papers in the toilet
Shower was too hot and too cold
Foods are terrible
Only two options for breakfast and lunch
The numbers of buses for transportation in the resort was too small
Luggage was not picked up at the booked time
」
「I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all.
I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card.
Reception of this hotel said they will check the situation.
Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all.
Seems like this hotel...